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T-Mobile

Mobile Associate, Retail Sales, Bilingual Spanish Preferred

T-Mobile

. Develop proficiency in customer service and sales to deliver personalized technology and service solutions .

Posted 9/19/2026part-timeColumbus • Ohio • United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and sales skills, utilizing digital tools for technology demonstrations and service plan recommendations. Capable of collaborating effectively with team members to enhance customer engagement and support retail operations.

Highest-signal resume keywords
Customer ServiceSalesChange AgilityCommunicationCustomer Problem Solving

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Engaging PeopleMultitaskingTeamwork Orientation
Certifications & Qualifications
High School Diploma/GED
Industry Keywords
Retail OperationsCustomer EngagementTechnology DemonstrationsService Plan RecommendationsCustomer Relationship Development

About the role

Key responsibilities & impact
  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions
  • Use digital tools to demonstrate network coverage, service plans, and product features
  • Complete required training on retail processes, systems, and wireless technology innovations
  • Collaborate with colleagues across channels to support a seamless customer experience and team initiatives
  • Perform other duties and projects as assigned by business management
  • Support retail operations, customer engagement, technology demonstrations, service plan recommendations, and customer relationship development

Requirements

What you’ll need
  • High School Diploma/GED (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Change Agility (Required)
  • Communication (Required)
  • Customer Problem Solving (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Multitasking (Required)
  • Sales (Required)
  • Teamwork Orientation (Required)
  • 6 months of customer service and/or sales experience in a retail environment (Preferred)
  • Bilingual Spanish preferred

Benefits

Comp & perks
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • $5.00 per hour training pay during the first 90 days
  • Annualized incentive target of $18,000/year after promotion to Mobile Expert
  • Guaranteed to earn $20/hour inclusive of base pay and incentives
  • Medical, dental, and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts
  • Pet insurance
  • Commuter and transit programs
  • Career growth opportunities