Mobile Associate, Store-in-Store – Retail Sales

T-Mobile

. Bring the T-Mobile brand to life within National Sales partner locations .

Posted 9/21/2026part-timeBaton Rouge • Louisiana • United StatesJuniorMid-Level💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer engagement and solution-based selling within a retail environment, effectively balancing customer experience with performance goals. Proficient in utilizing digital tools and self-service applications to enhance customer interactions and drive sales.

Highest-signal resume keywords

Customer Service ExperienceSales ExperienceSolution-Based SellingRetail Environment KnowledgeCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Passionate Customer AdvocateEffective CommunicationCompetitive DriveTeam CollaborationRelationship Building

Tools & Technologies

Digital ToolsT-Mobile AppSelf-Service Tools

Certifications & Qualifications

High School Diploma/GED

Industry Keywords

Retail SalesCustomer ExperienceSales Performance TargetsAccount ServicingStore Operations

About the role

Key responsibilities & impact

Bring the T-Mobile brand to life within National Sales partner locations
Proactively engage a broad range of customers in a high-traffic retail environment
Use digital tools and solution-based selling techniques to demonstrate T-Mobile products and services
Identify customer needs and recommend wireless solutions
Educate customers on self-service tools and the T-Mobile app
Complete training on the in-store experience, products, processes, systems, and resources
Review personal results, promotions, and Hub updates to remain Customer Ready
Partner with nearby store locations to fully onboard customers
Practice skills, share knowledge, and perform store operations, opening, and closing procedures
Secure kiosk cabinets and assets, carry keys, and report lost keys or assets
Follow up with customers, capture referrals, manage Be Back processes, and build relationships
Perform price overrides for specialty offers specific to National Retail
Build relationships with nearby leadership and teams to support account setup, device support, and account servicing
Exceed sales, customer experience, and quality-of-sale performance targets

Requirements

What you’ll need

High School Diploma/GED (Required)
6 months of customer service and/or sales experience; retail environment preferred
Passionate customer advocate with the desire to connect with customers (Required)
Effective at balancing customer experience and performance goals (Required)
Willingness to work alongside peers and store leaders, learning and sharing best practices (Required)
Competitive drive and confidence to succeed in a fast-paced sales environment (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel not required
Not a DOT-regulated position
Not a safety-sensitive position

Benefits

Comp & perks

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Commuter and transit programs
On-the-job training
$5.00 per hour training pay
Career growth opportunities