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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product strategy and lifecycle management for enterprise AI products, with a strong focus on customer experience, data analysis, and agile methodologies. Proven ability to drive measurable outcomes and collaborate effectively across technical and non-technical teams.
Highest-signal resume keywords
Product ManagementAgile Scrum MethodologiesAI TechnologiesCustomer ExperienceData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyFeature DevelopmentTechnical ArchitectureAPI IntegrationLean Startup MethodologiesRapid PrototypingUser StoriesDevOpsAnalytics ToolsMachine Learning Platforms
Soft Skills
CommunicationCollaborationInfluencingCustomer AdvocacyMentoring
Tools & Technologies
RESTEDISOAPDashboardsMVPs
Industry Keywords
Enterprise AIProduct LifecycleMarket AnalysisCustomer ResearchTechnical KPIs
Tech Stack
Tools & technologiesSOAP
About the role
Key responsibilities & impact- Own end-to-end product strategy, delivery, and lifecycle for enterprise AI products and reusable AI capabilities
- Define product vision, strategy, roadmaps, feature sets, release scopes, and long-term investment strategy
- Drive measurable outcomes including revenue growth, cost reduction, adoption, retention, automation impact, and customer experience improvement
- Conduct customer research, market analysis, competitive analysis, and quantitative and qualitative data analysis
- Identify breakthrough AI opportunities, product innovation opportunities, root causes, and opportunity size and impact
- Define success metrics and track product health, technical KPIs, and growth targets
- Use rapid hypothesis-driven testing, paper prototypes, A/B testing, MVPs, user testing, and experimentation
- Secure and maintain product funding through business cases, funding requests, and enterprise processes
- Communicate and sell product ideas and presentations to SVP, EVP, C-level, and other audiences
- Lead customer discovery and validation activities and maintain an active voice-of-customer feed
- Write detailed product requirements, features, user stories, and acceptance criteria
- Advocate for customer needs and ensure measurable customer value and exceptional user experience
- Collaborate with technical architects, UX/UI designers, engineering teams, development teams, and cross-functional stakeholders
- Ensure AI solutions are technically feasible, scalable, and aligned with technical debt and long-term investments
- Coordinate with GTM and commercialization teams on launch strategies and go-to-market activities
- Drive resolution of technical and business challenges during development
- Define foundational AI platform capabilities, tooling, and reusable services
- Coordinate Agile Release Train and Agile Team delivery, priorities, dependencies, and synchronization
- Run beta and pilot programs and support product adoption
- Generate dashboards and reports tracking product health and success metrics
- Collaborate with advertising and public relations to promote products
- Support sales, marketing, and stakeholder teams with product and technical knowledge and documentation
- Ensure product quality and performance in production and lead response to critical defects
- Develop adoption tools and training materials and drive improvement plans
- Support core agile practices, lean practices, waste elimination, DevOps, and CI/CD
- Build relationships across Network, IT, Business, Marketing, Legal, Finance, Architecture, Engineering, and other organizations
- Mentor product managers, establish AI product best practices, and represent T-Mobile at industry events and innovation forums
Requirements
What you’ll need- Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience
- 8+ years’ experience in a hands-on technical role writing production code, solution engineering, or technical architecture in a large-scale company/application/product environment
- More than 10 years of relevant Product Management experience in an agile software product development environment
- Mastery of business-side skills, including communication, customer research, and product vision
- Mastery-level understanding of customer experience
- Mastery-level understanding of platform technologies and components such as security, performance, optimization, and API integration
- Expert-level knowledge of the full technology stack on which the assigned product runs
- Proven success directing matrixed resources and delivering software using Agile Scrum methodologies across multiple teams
- Experience working with external partners, vendors, and ecosystem players
- Expertise in design thinking, lean startup methodologies, rapid prototyping, and hypothesis-driven development
- Experience developing Initiatives, Features, and User Stories for DevOps teams
- Experience delivering large and complex business/technology initiatives as a Product Manager or lead technology role
- Proven ability to communicate with leadership and technical and non-technical audiences while influencing and collaborating
- Knowledge and experience with integration patterns, APIs, and protocols such as REST, EDI, and SOAP
- Deep understanding of AI technologies, capabilities, and limitations
- Experience with LLMs, conversational AI, and ML platforms
- Proficiency with analytics tools and metrics-based product optimization
- At least 18 years of age
- Legally authorized to work in the United States
- Must work in the office three days per week in either the Seattle, Washington or Frisco, Texas area
Benefits
Comp & perks- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Free, year-round money coaches
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts
- Pet insurance
- Commuter and transit programs
- Career growth opportunities
- Hybrid work environment