Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
T-Mobile

Senior Engineer, Advanced Enterprise Product Support Engineering

T-Mobile

. Design and execute Business Value Testing (BVT) frameworks to validate IT enabling platform performance against defined KPIs .

Posted 9/18/2026full-timeOverland Park • Kansas • United StatesSenior💰 $88,100 - $158,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and executing Business Value Testing frameworks, ensuring high-quality platform capabilities across various segments. Proficient in managing cross-functional teams and providing technical leadership in telecommunications and network engineering.

Highest-signal resume keywords
Business Value Testing FrameworksITIL Incident ManagementCross-Functional Project ManagementNetwork EngineeringCellular Core and RAN Networks

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Troubleshooting ProtocolsCloud TechnologyNetwork AnalyticsMultiprotocol Label Switching (MPLS)Local Area Network (LAN)Network ManagementNetwork ConnectivityChange Management
Soft Skills
Customer SatisfactionTechnical Leadership
Industry Keywords
TelecommunicationsEngineeringProduct SupportWireless NetworksWireline Networks

Tech Stack

Tools & technologies
CloudSwitching

About the role

Key responsibilities & impact
  • Design and execute Business Value Testing (BVT) frameworks to validate IT enabling platform performance against defined KPIs
  • Analyze testing results and deliver actionable recommendations
  • Collaborate with Product Managers to define acceptance criteria and success benchmarks for new features and offerings
  • Partner with IT, Vendor, and QA teams to triage testing issues and drive timely resolution
  • Ensure platform capabilities including offers, ordering, billing, fulfillment, and UI/UX experience are high quality and compliant with product requirements across SMB, Enterprise, and FED/SLED segments
  • Provide technical support across TFB business opportunities for customer integration and implementation
  • Analyze customer business needs and present tailored technical product proposals for integration with customer systems and equipment
  • Resolve Tier 3 and above customer-impacting issues
  • Act as a TPM to manage issues and defects from identification through technical resolution and production implementation
  • Maintain and improve the reliability of advanced wireless network products and services
  • Provide technical leadership, guidance, and innovative solutions to internal teams and external partners

Requirements

What you’ll need
  • Bachelor's Degree plus 3 years of related work experience OR a combination of education and experience deemed equivalent
  • Preferred areas of study: Electrical Engineering, Computer Science, Telecommunications, or related field
  • 3–5 years leading ITIL Incident Management activities in a telecommunications environment
  • 3–5 years managing cross-functional teams in engineering or product support roles
  • More than 5 years developing and implementing troubleshooting protocols for wireless, wireline, satellite connectivity, and LAN/WAN environments
  • More than 5 years' experience designing, implementing, and supporting cellular core and RAN networks, as well as wireline networks (i.e., MPLS, SDWAN)
  • Change Management
  • Cloud Technology
  • Cross-Functional Project Management
  • Customer Satisfaction
  • Network Analytics
  • Local Area Network (LAN)
  • Multiprotocol Label Switching (MPLS)
  • Network Connectivity
  • Network Engineering
  • Network Management

Benefits

Comp & perks
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts
  • Pet insurance
  • Commuter and transit programs
  • Career growth and development opportunities
  • Annual bonus or periodic sales incentive or bonus, based on role and eligibility