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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a high-performing sales organization, focusing on revenue growth, account expansion, and customer acquisition. Proficient in sales principles, pipeline management, and strategic marketing alignment to drive business success.
Highest-signal resume keywords
Sales LeadershipPipeline ManagementCustomer AcquisitionCoaching and DevelopmentNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PrinciplesOutbound SalesLead QualificationClosing DealsSales ProcessesForecastingReportingDatabase ManagementMicrosoft Office SuiteProblem-Solving
Soft Skills
People ManagementConflict ManagementCommunication SkillsCustomer ServiceActive Listening
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft TeamsMicrosoft Outlook
Industry Keywords
Sales OrganizationCall Center ExperienceBusiness SalesAccount GenerationMarket Positioning
About the role
Key responsibilities & impact- Lead a high-performing virtual business sales organization focused on revenue growth, account expansion, and new customer acquisition
- Oversee a sales organization of more than 80 employees
- Drive new account generation and achieve aggressive acquisition targets through data-driven coaching, pipeline management, and strategic marketing alignment
- Deepen relationships with existing wireless customers through product upgrades, add-a-lines, and solutions sales
- Own and deliver revenue, gross adds, and acquisition targets
- Monitor pipeline activity, lead quality, and conversion rates, adjusting strategies to maximize close rates
- Coach and develop leaders to enhance customer experience, sales activity, and team performance
- Champion motivation, recognition, and healthy competition
- Execute sales development strategies across internal teams in partnership with sales, marketing, and learning functions
- Partner with Product, Marketing, Finance, Sales Operations, and Digital teams on launches and acquisition initiatives
- Identify strategic sales opportunities and develop actionable plans for business growth and market positioning
- Manage escalations with fraud, credit strategy, verification, and underwriting teams
- Perform other duties and projects as assigned
Requirements
What you’ll need- High School Diploma/GED (Required)
- 4–7 years sales and operational experience in a sales organization (Preferred)
- Call Center experience (Preferred)
- 4–7 years as a Leader of Leaders (Preferred)
- 4–7 years business sales leadership experience (Preferred)
- Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals
- Experience in outbound sales and a proven track record of meeting or exceeding sales targets
- Expertise in selling products and services to business customers
- Ability to lead and manage a sales team, set targets, and ensure sales goals are met or exceeded
- Knowledge of sales processes and operations, including pipeline management, forecasting, and reporting
- Customer service and issue-resolution skills
- People management, conflict management, and leadership abilities
- Negotiation skills
- Strong written and verbal communication abilities
- Understanding of marketing principles and strategies
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook
- Ability to manage and utilize databases
- Strong problem-solving skills, including research and active listening
- Experience coaching and developing team members
- Ability to manage multiple tasks and priorities, including running two organizations simultaneously
- At least 18 years of age
- Legally authorized to work in the United States
- Willingness to travel
Benefits
Comp & perks- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Free, year-round money coaches
- Monthly or quarterly sales incentives
- Medical, dental and vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts
- Pet insurance
- Commuter and transit programs
- Career growth opportunities
