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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital product management, focusing on content strategy, user experience, and cross-functional collaboration. Proficient in utilizing analytics tools and web technologies to enhance platform effectiveness and user engagement.
Highest-signal resume keywords
Digital Product ManagementContent Strategy DevelopmentCross-Functional CollaborationTechnical WritingUser Experience Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HTMLCSSJSONSQLContent Management SystemsUser ResearchUsability StudiesData AnalysisContent StrategyPerformance Monitoring
Soft Skills
Organizational SkillsProblem-Solving SkillsAnalytical SkillsMultitaskingCommunication Skills
Tools & Technologies
AEMDrupalAnalytics ToolsUser Acceptance Testing ToolsRoadmap Management Tools
Industry Keywords
MarketingCommunicationsPublic RelationsUser EngagementGovernance
Tech Stack
Tools & technologiesAEMDrupalSQL
About the role
Key responsibilities & impact- Operate and optimize Enterprise communications and knowledge intranet platforms for access, authoring, experience, and usability
- Understand audience needs and use continual improvement processes to maximize platform effectiveness, satisfaction, and utilization
- Own programs and processes supporting organizational and enterprise goals, including business requirements, content management, feedback collection and analysis, governance, site adoption, user engagement, and UX/UI evaluation
- Collaborate with cross-functional partners and third-party resources to ensure content, systems, and tools meet audience expectations
- Consult on complex projects involving content initiatives, technical integrations, site performance analysis, user experience, and team workflows
- Conduct user research and usability studies with designers, developers, and business teams
- Participate in analysis, market research, and validation to identify opportunities for capabilities and features
- Partner with business owners, scrum teams, and stakeholders on requirements, solution design, user stories, feature development, and user acceptance testing
- Partner with IT to manage the roadmap and backlog, ensuring technology deliveries are on time, on budget, and to specification
- Identify needed capabilities, potential risks, and solutions with stakeholders
- Monitor and evaluate performance to support continuous improvement
- Execute operational tasks to ensure platforms function effectively for authors, employees, and support groups
Requirements
What you’ll need- 2+ years of experience in digital product management or similar roles developing and executing experiences and content strategy plans in an agency or corporate environment
- 2+ years working in a fast-paced, high-volume Marketing, Communications, and/or Public Relations function for a large corporation or agency
- Strong cross-functional partnership experience
- Skilled in writing/editing website content strategy, permissions, personalization, accessibility, and other core needs of a web-based experience
- Up to 10% travel required
- Exceptional technical writing, executive presentation skills, and business acumen
- Understanding of digital standards and ability to adapt to Accessibility, CSS, HTML, JSON, and other web technologies and languages
- Ability to leverage analytics tools to synthesize insights from large datasets
- Strong organizational, problem-solving, and analytical skills
- Ability to anticipate issues and develop and implement test, launch, or response plans
- Ability to multitask and deliver results under pressure and tight deadlines
- Bachelor’s degree or higher in related fields or equivalent experience (desired)
- Experience developing and leading communications strategy for dynamic organizations undergoing significant change (desired)
- Proficient in authoring and publishing content using HTML or standard content management systems such as AEM and Drupal (desired)
- Experience working with backend systems using SQL and other database query tools (desired)
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
Comp & perks- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Free, year-round money coaches
- Medical, dental, and vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts
- Pet insurance
- Commuter and transit programs
- Career growth opportunities