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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting generative and evaluative research, including usability testing and user experience analysis, while effectively collaborating with cross-functional teams to inform product strategy. Proficient in synthesizing qualitative and quantitative data to deliver actionable insights that enhance user experiences.
Highest-signal resume keywords
Qualitative ResearchQuantitative ResearchUsability TestingUser Experience (UX)Research Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Usability StudiesHeuristic EvaluationsInterviewsSurveysDesign ThinkingPrototypingResearch Objectives DefinitionUX Success MetricsProduct AnalyticsBehavioral Data Synthesis
Soft Skills
CollaborationStakeholder Management
Industry Keywords
Human-Computer Interaction (HCI)Human FactorsResearchUser ResearchEnterprise Workflows
About the role
Key responsibilities & impact- Scope, plan, and execute generative and evaluative research, including usability studies, heuristic evaluations, interviews, and surveys
- Understand user needs, identify usability issues, and inform product decisions
- Partner with Product Managers, UX Designers, and Engineering to identify research opportunities and integrate findings into product development and design decisions
- Define research objectives and UX success metrics across complex enterprise workflows
- Balance strategic discovery with tactical validation
- Synthesize qualitative and quantitative research, incorporating product analytics and behavioral data
- Deliver actionable recommendations that influence product strategy and improve user experiences
- Develop foundational processes for participant recruitment, research repositories, and sharing insights
- Coordinate with external research partners and vendors
Requirements
What you’ll need- Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
- Acceptable areas of study include Research, psychology, HCI, human factors, or related field (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
- Collaboration
- Design Thinking
- Prototyping
- Qualitative Research
- Quantitative Research
- Research Management
- Stakeholder Management
- Usability Testing
- User Experience (UX)
- User Research
Benefits
Comp & perks- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Free, year-round money coaches
- Medical, dental and vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts
- Pet insurance
- Commuter and transit programs
- Annual bonus or periodic sales incentive or bonus
- Career growth opportunities