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Shift Leader
Taco Time Northwest. Train employees . Plan, assign, and direct work . Evaluate daily performance . Reward and coach employees . Address complaints and resolve problems in the absence of a manager . Maintain a high level of guest service
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in training and directing team members while maintaining exceptional guest service and operational efficiency. Proficient in problem-solving, communication, and enforcing safety policies in a fast-paced restaurant environment.
Highest-signal resume keywords
Food Handlers PermitCustomer Service CommitmentTeam CollaborationProblem SolvingBasic Math Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance EvaluationShift Goal ExecutionCash Control ReconciliationMenu KnowledgeFood Preparation Coordination
Soft Skills
Strong Communication SkillsAttention to DetailAbility to Multi-taskCoaching and MentoringListening Skills
Certifications & Qualifications
Food Handlers Permit
Industry Keywords
Restaurant OperationsGuest ServiceWorkplace Safety PoliciesFast Paced EnvironmentCorporate Owned Restaurant
About the role
Key responsibilities & impact- Train employees
- Plan, assign, and direct work
- Evaluate daily performance
- Reward and coach employees
- Address complaints and resolve problems in the absence of a manager
- Maintain a high level of guest service and exceptional dining experience
- Direct, coordinate, and participate in preparation, cooking, assembling, or packaging of food
- Issue written and oral instructions and establish priorities and sequences to expedite workflow
- Assign duties and examine work for completeness, efficiency, and conformance to policies and procedures
- Reconcile daily receipts using cash control sheet and daily sales log
- Record drops and bank daily
- Demonstrate complete understanding of the menu
- Assist with serving orders while tending to guest needs
- Coach others through enforcement of workplace safety policies and procedures
- Communicate performance issues to the assistant general manager and general manager
- Create and execute shift goals and enforce policies during the shift
Requirements
What you’ll need- Food handlers permit
- Three months to six months of practical experience in a corporate owned restaurant
- Must be 18 years of age or older
- Highest commitment to quality customer service
- Ability to work with a team
- Ability to multi-task in a fast paced environment
- Strong communication skills and ability to listen attentively to guests and team members
- Ability to demonstrate accuracy and thoroughness and promote quality
- Ability to work with minimal supervision and problem solve
- Basic math skills
- Must be able to frequently move and/or lift products and containers from 10 to 50 pounds
Benefits
Comp & perks- Competitive wages
- Incentive bonus potential up to $800
- Pay day every Friday
- Medical and dental benefits
- 401k retirement plans
- Childcare assistance
- Education assistance
- Quality of life and flexible schedules
- Free employee shift meals
- Paid time off
- Promotions from within
- Taco Time Cares employee hardship program
- Employee discount for employee and immediate family
- Employees can purchase up to $40.00 worth of Taco Time, 3 times per week during non-prime time hours using the Taco Time NW App