Tailor

Product Manager

• Manage day-to-day client communications, question handling, escalations, and client requests
• Coordinate directly with the internal development team
• Maintain project management tools such as GitHub Projects and Jira
• Keep project status, documentation, and release notes current
• Analyze client data to identify gaps, discrepancies, and risks
• Support solution architecture and functional gap analysis
• Validate every release before it reaches the client
• Coordinate client testing and sign-off
• Own go-live readiness
• Create training materials and deliver client training
• Develop deep knowledge of the Tailor platform
• Translate client feedback into product insights that inform the platform roadmap
• Collaborate with the Account Manager and Senior PM on client implementations

Associate Forward-Deployed Product Manager