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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading Microsoft D365 CE consulting practices, with a strong focus on CRM strategy, digital transformation, and high-quality project execution. Proven ability to build and mentor teams while managing client relationships and business development efforts.
Highest-signal resume keywords
Microsoft Dynamics 365 CE ImplementationCRM Strategy DevelopmentBusiness DevelopmentTeam LeadershipMicrosoft Power Platform
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
D365 CECRM ImplementationsSolution DesignProject DeliveryDigital Transformation
Soft Skills
Consulting SkillsClient ManagementCommunication SkillsProblem-Solving SkillsOrganizational Abilities
Tools & Technologies
Microsoft Power AppsPower AutomateDataverse
Industry Keywords
P&L ResponsibilitySalesCustomer ServiceField ServiceCustomer Insights
About the role
Key responsibilities & impact- Lead and grow the Microsoft D365 CE consulting practice, including P&L responsibility
- Oversee business development, solution design, and project delivery
- Manage D365 CE implementations across Sales, Customer Service, Field Service, and Customer Insights - Journeys
- Advise clients on CRM strategy, digital transformation, and platform adoption
- Build, mentor, and manage a team of consultants and technical specialists
- Establish delivery standards and ensure high-quality project execution
Requirements
What you’ll need- 8+ years of experience implementing Microsoft Dynamics 365 CE or similar enterprise CRM solutions
- Bachelor's degree in business, information systems, or a related field
- Strong expertise in D365 CE, particularly Sales, Customer Service, and Field Service
- Experience building, scaling, or leading a CRM/D365 CE consulting practice
- Hands-on experience with CRM implementations, solution design, and delivery
- Knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
- Strong consulting, business development, client management, and leadership skills
- Excellent communication, problem-solving, and organizational abilities
Benefits
Comp & perks- Performance-based bonuses (Production, Recruiting Referral, and New Business Referral)
- Company-paid medical, dental, life, and disability insurance
- 401(k) retirement plan
- Opportunities for increased compensation as the team grows