Talentus Global

Chief Operating Officer

• Manage Talentus Global’s day-to-day operational activities across Latin America
• Establish consistent operational processes, policies and performance standards across countries
• Coordinate activities among Delivery, Human Resources, Finance, Recruiting, Sales and executive leadership
• Monitor regional performance and alignment with company objectives
• Identify operational bottlenecks, inefficiencies and risks
• Develop and implement process improvements and standard operating procedures
• Manage employee and contractor administration across LATAM, including onboarding, documentation, transfers and offboarding
• Maintain employee, contractor, compensation, assignment, attendance and location records
• Support workforce planning, organizational structures and headcount forecasting
• Monitor attendance, leave, timesheets, performance and policy compliance
• Coordinate performance-management processes and employee-relations matters
• Coordinate payroll, compensation changes, bonuses, deductions and employee-status changes
• Monitor workforce allocation, utilization, billable capacity, availability and bench time across client projects
• Coordinate staffing, reassignment and redeployment of resources
• Manage operating budgets and forecasts
• Monitor financial performance, revenue, labor costs, utilization, gross margin and operating expenses
• Review timesheets, contractor hours, expense reports and supporting documentation
• Execute payroll and payment approvals and generate client invoicing
• Implement approval controls and identify cost-saving opportunities
• Maintain operational processes using ERP, HRIS, CRM, payroll, accounting, timesheet and project-management platforms
• Support system implementations, integrations and process-automation initiatives
• Use artificial-intelligence tools for research, reporting, documentation, analysis and operational efficiency
• Ensure compliance with employment, contractor, tax, privacy, data-protection, confidentiality and security requirements
• Identify operational, financial and workforce risks and recommend mitigation measures
• Support business-continuity, incident-response and disaster-recovery planning
• Develop regional operations, HR and financial dashboards
• Provide weekly and monthly reports to executive leadership
• Track capacity, utilization, turnover, staffing requirements, project coverage, delivery risks and financial indicators
• Establish KPIs, analyze trends and recommend actions
• Prepare presentations, reports, spreadsheets and executive summaries
• Represent Talentus Global in meetings with employees, clients, vendors, partners and senior executives

Chief Operating Officer – LATAM