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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Partner Onboarding, Project Management, and Stakeholder Coordination, with a strong focus on operational performance and partner success. Proficient in CRM systems and analytical problem-solving to enhance partner relationships and drive growth.
Highest-signal resume keywords
Partner Onboarding ManagementProject Management SkillsStakeholder CoordinationAnalytical MindsetFluent in English and German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partner SuccessAccount ManagementOperations ManagementPerformance Data AnalysisKPI MonitoringProcess ImprovementAutomationRoot Cause InvestigationDocumentation ManagementOperational Risk Identification
Soft Skills
Excellent CommunicationStrong Problem-SolvingDetail-OrientedOrganizational SkillsIndependent Ownership
Tools & Technologies
CRM SystemsOperational Tools
Industry Keywords
Technology-Driven EnvironmentTravelMobilityGDSSaaS
About the role
Key responsibilities & impact- Own and coordinate end-to-end partner onboarding and launches
- Manage launch plans, requirements, timelines, and responsibilities
- Coordinate internal teams, resolve blockers, and ensure go-live readiness
- Support partners immediately after launch during the transition to everyday operations
- Act as a key operational contact and build strong relationships with partner teams
- Guide partners in using Talixo’s products, tools, and processes
- Translate partner needs into internal actions for Commercial Account Managers
- Coordinate stakeholders to resolve operational or technical issues
- Support new product, feature, and destination rollouts
- Monitor partner performance, quality KPIs, and adherence to agreed SLAs
- Identify operational risks, recurring issues, and improvement opportunities
- Investigate root causes and work with internal teams on lasting fixes
- Provide performance insights and recommendations for partner and commercial decisions
- Maintain accurate CRM records, partner documentation, and launch information
- Improve scalable processes and automation
- Contribute to Partner Success playbooks, onboarding standards, and best practices
Requirements
What you’ll need- 2–4 years of experience in Partner Success, Customer Success, Account Management, or Operations
- Experience working in a fast-paced, technology-driven environment; travel, mobility, GDS, or SaaS experience is a plus
- Strong project-management skills with the ability to coordinate multiple partners, projects, and internal stakeholders simultaneously
- Comfort taking independent ownership while collaborating closely on complex or strategically important partnerships
- Strong analytical mindset and confidence working with operational KPIs and performance data
- Excellent communication and stakeholder-management skills
- Highly structured, organised, and detail-oriented
- Strong problem-solving mentality and ability to remain effective in fast-moving operational situations
- Commercial awareness and understanding of how operational performance impacts partner satisfaction, retention, and growth
- Comfortable working with CRM systems and operational tools
- Fluent in English and German; additional languages are a plus
Benefits
Comp & perks- Employment Contract, 3-month probation period
- Vertical and horizontal promotion opportunities
- Flexible working arrangements
- Hybrid Working (office located in Lubicz 23 in Kraków)
- Discounts for Talixo services
- Private healthcare Allianz
- My Benefit Cafeteria
- Multisport Card
- Additional paid time off - 3 days per year for professional development or volunteering
- Internal Learning and Development training available