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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building relationships with healthcare professionals and managing referral processes to drive growth in psychiatric care access. Proficient in utilizing CRM tools like HubSpot to maintain account activity and achieve sales targets.
Highest-signal resume keywords
Healthcare Field Sales ExperienceReferral Growth Target AchievementCRM Proficiency (HubSpot, Salesforce)Bachelor's Degree in Business or Related FieldBilingual in Spanish and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Referral ManagementAccount Growth StrategiesSales Target AchievementMarket AnalysisStrategic Planning
Soft Skills
Relationship BuildingEmotional IntelligenceCollaborationMotivationOrganizational Skills
Tools & Technologies
HubSpot CRMSalesforce
Industry Keywords
HealthcareClinical OutreachBusiness DevelopmentPhysician LiaisonMental Health Care Access
About the role
Key responsibilities & impact- Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams
- Prospect and convert new medical practices into ongoing referral partners
- Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction
- Execute strategic territory plans to hit and exceed referral growth and provider retention targets
- Lead in-office visits, practice presentations, lunch-and-learns, and community outreach
- Establish workflows, troubleshoot barriers, and ensure smooth referral processes
- Maintain accurate and timely account activity in HubSpot CRM
- Represent Talkiatry at industry events, community partnerships, and relevant health system functions
- Drive growth and help practices connect patients to timely psychiatric care
- Educate providers and supporting staff on Talkiatry’s services
- Support referral success and grow adoption over time
- Own market success in a quota-carrying, field-forward role
Requirements
What you’ll need- 3-6 years in healthcare or healthcare-adjacent field sales, physician liaison, clinical outreach, or business development
- Proven ability to meet or exceed referral or sales growth targets
- Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred
- Comfort working in a fast-growth environment with autonomy and responsibility
- CRM proficiency; HubSpot or Salesforce preferred
- Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field
- Ability to travel within assigned territory approximately 75% of the time
- Conversationally fluent in Spanish and English
- Reliable access to a vehicle and a driver's license
- Ability to work in the Cleveland territory or relocate there
- Must be authorized to work in the U.S.; Talkiatry participates in E-Verify
- Ambitious, self-driven, and motivated by results
- Emotionally intelligent, collaborative, and able to connect authentically with diverse stakeholders
- Natural relationship-builder who thrives in the field and enjoys face-to-face engagement
- Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets
- Consultative approach to educating, influencing, and earning trust
- Organized, resourceful, and accountable to performance metrics
- Passion for improving access to mental health care
Benefits
Comp & perks- Competitive compensation with uncapped bonus potential
- Field autonomy with strong cross-functional support (clinical, operations, marketing)
- Career growth and development, including coaching and a clear advancement path as we scale
- Regular team learning sessions, playbook sharing, and field enablement
- Medical, dental, and vision benefits effective day 1 of employment
- 401(k) with match
- Generous PTO plus paid holidays
- Paid parental leave
- Learning and professional development support
- Team well-being focus
- Diverse, inclusive, and equitable workplace
- Uncapped commission
