Senior Manager, Clinical Operations – New Verticals

Talkiatry

. Build new clinical programs from concept through launch and scaled operations .

Posted 11/10/2026full-timeRemote • New York • United StatesSenior💰 $120,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and scaling clinical programs, designing workflows, and utilizing metrics and dashboards to monitor performance. Proficient in collaborating with cross-functional teams to enhance operational efficiency and patient outcomes in a regulated healthcare environment.

Highest-signal resume keywords

Program ManagementWorkflow DesignMetrics and DashboardsClinical OperationsPatient Journey Mapping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Standard Operating ProceduresSQLData AnalysisAutomationAI Implementation

Soft Skills

Builder-Operator MindsetCollaborationCommunicationProblem-Solving

Industry Keywords

HealthcareBehavioral HealthRegulated EnvironmentHigh-Growth Environment

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Build new clinical programs from concept through launch and scaled operations
Establish workflows and operating rhythms, evaluate early results, and determine whether programs should change or expand
Design end-to-end workflows with Clinical and Operations
Document standard operating procedures and job aids
Define EMR workflows
Create dashboards showing program performance, service levels, volume, and risks
Use practical automation and AI to streamline early operations
Partner with Data, Product, Engineering, Clinical, and Operations to strengthen systems
Define partnership pilot scope, patient journeys, responsibilities, handoffs, success measures, and launch plans
Monitor patient and operational outcomes and recommend whether to stop, adjust, or scale partnerships
Support Care Management operations by helping assess case complexity, route work, set service levels, balance capacity, and measure impact

Requirements

What you’ll need

4-6+ years of experience in consulting, operations, program management, or implementation
Builder-operator mindset and ability to create structure in ambiguous environments
Expertise mapping patient and team journeys, defining ownership and decision points, reducing handoffs, and designing scalable workflows
Ability to write standard operating procedures and job aids
Fluency with metrics, dashboards, and spreadsheets
Ability to define success measures and monitor leading and lagging indicators
Ability to work effectively with clinical leaders, operations teams, technical partners, and external organizations
Moderate SQL experience preferred but not required
Experience in healthcare, behavioral health, or another regulated, high-growth environment preferred but not required
Experience in a fast-paced, high-growth company that has demonstrated scale preferred but not required
Must be authorized to work in the United States; Talkiatry participates in E-Verify
New York City metropolitan area residency for remote or hybrid capacity

Benefits

Comp & perks

Medical, dental, and vision insurance effective day 1 of employment
401K with match
Generous PTO
Paid holidays
Paid parental leave
Learning and professional development opportunities
Team well-being focus
Remote or hybrid work capacity for candidates based in the New York City metropolitan area