Credentialing Specialist

Talkspace

. Perform all daily credentialing functions and quality checks of credentialing files, approval dates, license expiration dates, and provider data .

Posted 10/7/2026full-timeRemote • New York • United StatesJuniorMid-Level💰 $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in credentialing processes, including quality assurance, data management, and provider communication. Proficient in managing relationships with Credentialing Verification Organizations and maintaining accurate provider data.

Highest-signal resume keywords

Credentialing ExperienceQuality Assurance ChecksProvider Data ManagementCommunication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credentialing FunctionsQuality ChecksData EntryProvider OutreachAudit Support

Soft Skills

CommunicationRelationship Management

Tools & Technologies

ZendeskFountainG-Suite

Industry Keywords

CVONPI NumbersCAQH ProfileProvider RetentionDelegated Credentialing Agreements

About the role

Key responsibilities & impact

Perform all daily credentialing functions and quality checks of credentialing files, approval dates, license expiration dates, and provider data
Monitor credentialing file status and communicate updates to Credentialing Verification Organizations (CVO)
Manage accurate provider data entry, including NPI numbers and CAQH profile information
Correspond with providers via Zendesk
Coordinate with CVOs and providers on credentialing correspondence and documentation in Fountain
Conduct weekly follow-up for provider re-credentialing and maintain CVO databases and Fountain files
Perform quality assurance checks on uploaded clinician documents and maintain accurate provider statuses
Support provider outreach and retention in high-need states
Assist with quarterly internal and annual external CVO audits
Provide audit data to the Credentialing Manager and Enterprise clients
Review credentialed license data and follow up on expired licenses
Maintain relationships with Enterprise clients under delegated credentialing agreements
Perform other related duties as assigned

Requirements

What you’ll need

2-3 years of professional work experience in a highly communicative role.
Proficiency in Microsoft or like applications
Proficiency with G-Suite or like applications
Bachelor’s Degree preferred.
Credentialing experience preferred.

Benefits

Comp & perks

Comprehensive Medical, Dental and Vision plans
Pre-tax benefits: HSA/ FSA
401k Retirement Savings Program with matching up to 4%
Voluntary benefits including disability, basic life or pet insurance, etc.
Monthly Wellness Stipend to promote mental and physical self-care
Flexible PTO and Remote First Environment
Regular team events, including Wellness Workshops and Team Building Events
Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!