Intern, IT Infrastructure

Tallgrass Freight Company

. Work as part of a team to accomplish daily IT tasks .

Posted 10/12/2026internshipLakewood • Colorado • United StatesEntry Level💰 $25 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in troubleshooting and resolving end-user issues with desktop computers and applications, while effectively managing support tickets and maintaining documentation. Exhibits strong organizational skills and a desire to learn within IT environments.

Highest-signal resume keywords

Troubleshooting Desktop ComputersActive Directory ManagementMS Office ProficiencyCustomer SupportDocumentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingSystem Software UpgradesComputer Hardware ConfigurationTicket GenerationProblem Analysis

Soft Skills

Organizational SkillsTime ManagementWritten CommunicationVerbal CommunicationTeam Collaboration

Tools & Technologies

MS Office ApplicationsActive DirectoryService PacksPatchesNetwork Diagnostic Tools

Industry Keywords

IT SupportEnd-User IssuesCustomer Support TicketsInventory ManagementOnboarding

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Work as part of a team to accomplish daily IT tasks
Learn current processes, use published documentation, and work on customer support tickets to resolve end-user issues and requests
Support production and development systems
Troubleshoot and resolve issues involving desktop computers, applications, and related technology
Generate tickets from inbound calls, emails, walk-in customers, and chat sessions
Record detailed ticket progress and resolutions
Perform system software upgrades and install service packs and patches
Analyze problems and requests to provide appropriate solutions
Configure, modify, and repair computer hardware, including monitors, keyboards, and printers
Make changes to user accounts via Active Directory
Create and maintain internal articles and documentation
Maintain inventory of equipment, software, and software licenses
Assist with onboarding new users
Use software and hardware tools to identify, diagnose, and resolve problems affecting network integrity
Gain exposure to server, networking, applications, and cybersecurity roles

Requirements

What you’ll need

Actively enrolled in a bachelor’s degree in computer science
Expected graduation date between December 2026 and May 2028
Strong organizational and time management skills
Strong written and verbal communication skills
Ability to work independently and as part of a team
Proficiency in MS Office applications, including Excel, Word, Access, PowerPoint, and Outlook
Team-oriented
Attention to detail
Desire to learn

Benefits

Comp & perks

Industry Competitive Pay
Paid Time Off
Career Pathing and Industry Exposure
Access to real world projects that impact our business
Mentorship and guidance from experienced professionals in the industry
Robust internship program including trips to field locations, leadership access, and skill-development webinars
Housing stipend may be included
Additional compensation package benefits may be included