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Tampa Family Health Centers

HR Learning & Development Specialist

Tampa Family Health Centers

. Design, coordinate, deliver, and evaluate employee learning experiences supporting onboarding, professional development, and workforce readiness .

Posted 10/31/2026full-timeTampa • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in instructional design and adult learning principles, with a strong ability to develop and evaluate training programs and materials. Proficient in managing content development projects and utilizing various tools to enhance learning experiences.

Highest-signal resume keywords
Instructional DesignAdult Learning PrinciplesMicrosoft PowerPointCanvaLearning Management System

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Curriculum DevelopmentTraining Program DevelopmentLearning EvaluationData AnalysisProject Management
Soft Skills
Written CommunicationPresentation SkillsFacilitation SkillsCollaborationOrganization
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft TeamsELearning Authoring Platform
Certifications & Qualifications
Train-the-Trainer CourseworkAPTDCPTDInstructional Design CertificationSHRM-CP
Industry Keywords
Healthcare EducationCorporate TrainingOrganizational DevelopmentFQHCRegulated-Industry Training

About the role

Key responsibilities & impact
  • Design, coordinate, deliver, and evaluate employee learning experiences supporting onboarding, professional development, and workforce readiness
  • Develop instructor-led, virtual, blended, and self-paced learning materials using adult learning principles and instructional design approaches such as ADDIE
  • Create presentations, facilitator guides, participant workbooks, training manuals, job aids, eLearning modules, training videos, and scenario-based exercises
  • Produce accessible, brand-consistent learning resources using Canva, Microsoft PowerPoint, and approved authoring tools
  • Translate approved policies, standard operating procedures, and workflows into practical instruction and role-specific learning resources
  • Develop measurable learning objectives, knowledge checks, skills assessments, and competency checklists for review and approval
  • Manage content-development projects from initial requirements through drafting, stakeholder review, revision, and approved delivery
  • Facilitate approved new-hire orientation, role-specific, compliance, refresher, and professional-development training
  • Engage adult learners through demonstrations, discussion, simulations, case studies, practice, and constructive feedback
  • Coordinate and support approved 30-, 60-, and 90-day onboarding milestones and role-specific competency development
  • Administer assessments, document results, support remediation, and escalate significant or recurring competency concerns
  • Partner with supervisors and subject matter experts to reinforce learning and consistent operational practices
  • Evaluate training effectiveness using learner feedback, assessments, competency results, completion rates, and workplace performance indicators
  • Use Microsoft Excel to maintain training trackers, analyze learning data, and prepare charts, pivot tables, dashboards, and reports for Director review
  • Recommend improvements to instructional materials and training delivery; implement approved changes
  • Maintain assigned learning management system course catalogs, enrollments, assignments, attendance, completion records, and assessment results
  • Coordinate training calendars, invitations, locations, virtual platforms, equipment, materials, and participant follow-up
  • Maintain accurate training documentation for organizational, grant, accreditation, and regulatory requirements
  • Maintain content inventories, source references, and version histories; distribute only approved, current materials
  • Collaborate with Human Resources, operational leaders, clinical stakeholders, and subject matter experts while protecting confidential employee and patient information
  • Uphold TFHC policies, learning standards, and expectations for respectful communication, cultural awareness, teamwork, and service
  • Report to the Director of Learning & Development

Requirements

What you’ll need
  • Bachelor’s degree in Human Resources, Organizational Development, Education, Instructional Design, Business Administration, Healthcare Administration, Communications, Adult Education, or a related field required
  • Minimum of three years of professional experience in Learning & Development, corporate training, instructional design, organizational development, healthcare education, or a closely related field
  • Experience facilitating instructor-led or virtual training
  • Experience independently developing original training programs, curricula, and materials within established organizational standards
  • Demonstrated knowledge of adult learning principles, curriculum development, instructional design, and learning evaluation
  • Advanced Microsoft PowerPoint skills
  • Hands-on proficiency with Canva
  • Intermediate-to-advanced Microsoft Excel skills, including formulas, pivot tables, charts, training trackers, and data analysis
  • Proficiency with Microsoft Word, Outlook, and Teams
  • Experience using a learning management system and at least one eLearning authoring platform required
  • Experience managing instructional development projects through stakeholder review and approved delivery
  • Strong written communication, presentation, facilitation, collaboration, organization, and project-management skills
  • Ability to manage multiple assignments and deadlines, incorporate feedback, and recognize when Director guidance or approval is needed
  • Healthcare, FQHC, community health, or other regulated-industry training experience preferred
  • Experience with Articulate Storyline, Articulate Rise, Adobe Captivate, or comparable tools preferred
  • Train-the-Trainer coursework, APTD, CPTD, instructional design certification, SHRM-CP, PHR, or formal training in ADDIE preferred
  • No specific professional license or certification is required

Benefits

Comp & perks
  • Medical and pharmacy coverage
  • Dental insurance
  • Vision insurance
  • Low-cost employee premiums
  • $0 employee copays for eligible care received through TFHC
  • Paid time off
  • Seven paid company holidays
  • 401(k) retirement program with employer contribution after one year
  • Employer-paid basic life and AD&D insurance
  • Short-term and long-term disability coverage
  • Employee Assistance Program
  • Voluntary accident insurance
  • Voluntary critical illness insurance
  • Voluntary hospital indemnity insurance
  • Voluntary pet insurance
  • Student loan refinancing
  • Financial-wellness resources