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HR Learning & Development Specialist
Tampa Family Health Centers. Design, coordinate, deliver, and evaluate employee learning experiences supporting onboarding, professional development, and workforce readiness .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and adult learning principles, with a strong ability to develop and evaluate training programs and materials. Proficient in managing content development projects and utilizing various tools to enhance learning experiences.
Highest-signal resume keywords
Instructional DesignAdult Learning PrinciplesMicrosoft PowerPointCanvaLearning Management System
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Curriculum DevelopmentTraining Program DevelopmentLearning EvaluationData AnalysisProject Management
Soft Skills
Written CommunicationPresentation SkillsFacilitation SkillsCollaborationOrganization
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft TeamsELearning Authoring Platform
Certifications & Qualifications
Train-the-Trainer CourseworkAPTDCPTDInstructional Design CertificationSHRM-CP
Industry Keywords
Healthcare EducationCorporate TrainingOrganizational DevelopmentFQHCRegulated-Industry Training
About the role
Key responsibilities & impact- Design, coordinate, deliver, and evaluate employee learning experiences supporting onboarding, professional development, and workforce readiness
- Develop instructor-led, virtual, blended, and self-paced learning materials using adult learning principles and instructional design approaches such as ADDIE
- Create presentations, facilitator guides, participant workbooks, training manuals, job aids, eLearning modules, training videos, and scenario-based exercises
- Produce accessible, brand-consistent learning resources using Canva, Microsoft PowerPoint, and approved authoring tools
- Translate approved policies, standard operating procedures, and workflows into practical instruction and role-specific learning resources
- Develop measurable learning objectives, knowledge checks, skills assessments, and competency checklists for review and approval
- Manage content-development projects from initial requirements through drafting, stakeholder review, revision, and approved delivery
- Facilitate approved new-hire orientation, role-specific, compliance, refresher, and professional-development training
- Engage adult learners through demonstrations, discussion, simulations, case studies, practice, and constructive feedback
- Coordinate and support approved 30-, 60-, and 90-day onboarding milestones and role-specific competency development
- Administer assessments, document results, support remediation, and escalate significant or recurring competency concerns
- Partner with supervisors and subject matter experts to reinforce learning and consistent operational practices
- Evaluate training effectiveness using learner feedback, assessments, competency results, completion rates, and workplace performance indicators
- Use Microsoft Excel to maintain training trackers, analyze learning data, and prepare charts, pivot tables, dashboards, and reports for Director review
- Recommend improvements to instructional materials and training delivery; implement approved changes
- Maintain assigned learning management system course catalogs, enrollments, assignments, attendance, completion records, and assessment results
- Coordinate training calendars, invitations, locations, virtual platforms, equipment, materials, and participant follow-up
- Maintain accurate training documentation for organizational, grant, accreditation, and regulatory requirements
- Maintain content inventories, source references, and version histories; distribute only approved, current materials
- Collaborate with Human Resources, operational leaders, clinical stakeholders, and subject matter experts while protecting confidential employee and patient information
- Uphold TFHC policies, learning standards, and expectations for respectful communication, cultural awareness, teamwork, and service
- Report to the Director of Learning & Development
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Organizational Development, Education, Instructional Design, Business Administration, Healthcare Administration, Communications, Adult Education, or a related field required
- Minimum of three years of professional experience in Learning & Development, corporate training, instructional design, organizational development, healthcare education, or a closely related field
- Experience facilitating instructor-led or virtual training
- Experience independently developing original training programs, curricula, and materials within established organizational standards
- Demonstrated knowledge of adult learning principles, curriculum development, instructional design, and learning evaluation
- Advanced Microsoft PowerPoint skills
- Hands-on proficiency with Canva
- Intermediate-to-advanced Microsoft Excel skills, including formulas, pivot tables, charts, training trackers, and data analysis
- Proficiency with Microsoft Word, Outlook, and Teams
- Experience using a learning management system and at least one eLearning authoring platform required
- Experience managing instructional development projects through stakeholder review and approved delivery
- Strong written communication, presentation, facilitation, collaboration, organization, and project-management skills
- Ability to manage multiple assignments and deadlines, incorporate feedback, and recognize when Director guidance or approval is needed
- Healthcare, FQHC, community health, or other regulated-industry training experience preferred
- Experience with Articulate Storyline, Articulate Rise, Adobe Captivate, or comparable tools preferred
- Train-the-Trainer coursework, APTD, CPTD, instructional design certification, SHRM-CP, PHR, or formal training in ADDIE preferred
- No specific professional license or certification is required
Benefits
Comp & perks- Medical and pharmacy coverage
- Dental insurance
- Vision insurance
- Low-cost employee premiums
- $0 employee copays for eligible care received through TFHC
- Paid time off
- Seven paid company holidays
- 401(k) retirement program with employer contribution after one year
- Employer-paid basic life and AD&D insurance
- Short-term and long-term disability coverage
- Employee Assistance Program
- Voluntary accident insurance
- Voluntary critical illness insurance
- Voluntary hospital indemnity insurance
- Voluntary pet insurance
- Student loan refinancing
- Financial-wellness resources