Director of Casino Operations – Strategy

Tangam Systems

. Help casino operators implement data-driven management of table game mix, spreads, labor allocation, and pricing on the gaming floor .

Posted 10/3/2026full-timeRemote • Nevada • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in table games operations, yield management, and data-driven decision-making, with strong capabilities in analytics, client education, and relationship management. Proficient in utilizing business intelligence tools and presenting insights to enhance operational efficiency and profitability.

Highest-signal resume keywords

Table Games Operations Experience5+ Years in Director or Senior Shift Manager RoleIn-Depth Understanding of Table Games MetricsProficient in Excel and Microsoft OfficeExperience with Business Intelligence Tools

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Table Games Yield ManagementBudgetingGame-Mix AnalysisLabor AllocationData VisualizationReport PreparationAnalysis of Win/Drop/HoldDaily Gaming Floor DecisionsOperational OptimizationClient Presentations

Soft Skills

Strong Written CommunicationOral CommunicationPresentation SkillsMentoringRelationship Building

Tools & Technologies

TableauSASCognosMicrosoft OfficeExcel

Certifications & Qualifications

Gaming Industry Licensable

Industry Keywords

Casino OperationsTable Games AnalyticsData-Driven ManagementOperational EfficiencyClient Education

Tech Stack

Tools & technologies

CognosTableau

About the role

Key responsibilities & impact

Help casino operators implement data-driven management of table game mix, spreads, labor allocation, and pricing on the gaming floor
Improve clients' profitability and operational efficiency through table games yield management
Educate clients on table games revenue management principles and the impact of daily gaming floor decisions
Develop strong relationships with key software stakeholders and gather information about their needs
Communicate product insights to the development team
Collaborate with product management and development teams to create solutions to customer problems
Provide feedback that shapes the product development roadmap and streamlines existing features
Mentor junior analysts, engineers, and other team members
Contribute to the creation, maintenance, and delivery of education programs on table games yield management
Contribute to case studies and articles with the business team
Support business development activities and client presentations
Promote data-driven yield management and Tangam's software through personal networks, LinkedIn, and industry events
Enhance Tangam's reputation as a trusted partner and leader in table games analytics and data-driven decision-making
Advance knowledge of analytics, operations optimization, and data visualization
Share knowledge with the Product Management team

Requirements

What you’ll need

Table games operations experience
5+ years of experience in table games operations in a Director or Senior Shift Manager role
In-depth understanding of table games metrics, standard operating procedures, and optimization activities, including budgeting, analyzing win/drop/hold/open hours, labor allocation, game-mix analysis, and daily gaming floor operating decisions
Experience with a medium/large table games operation (80+ table games)
Strong written, oral communication, and presentation skills
Experience preparing reports and presenting to senior management
Comfortable with analysis and presentations
Proficient in Excel and Microsoft Office
Experience with business intelligence tools such as Tableau, SAS, and Cognos is an asset
Degree in Business, Finance, or related discipline is an asset
Willing and able to travel to client sites for approximately 25% of working time
Must have no criminal record
Must be gaming industry licensable

Benefits

Comp & perks

Fully remote work arrangement
Inclusive work environment that welcomes diversity
Accessibility support and accommodations during the recruitment process