Tangam Systems

Operations

• Help casino operators implement data-driven management of table game mix, spreads, labor allocation, and pricing on the gaming floor
• Improve clients' profitability and operational efficiency through table games yield management
• Educate clients on table games revenue management principles and the impact of daily gaming floor decisions
• Develop strong relationships with key software stakeholders and gather information about their needs
• Communicate product insights to the development team
• Collaborate with product management and development teams to create solutions to customer problems
• Provide feedback that shapes the product development roadmap and streamlines existing features
• Mentor junior analysts, engineers, and other team members
• Contribute to the creation, maintenance, and delivery of education programs on table games yield management
• Contribute to case studies and articles with the business team
• Support business development activities and client presentations
• Promote data-driven yield management and Tangam's software through personal networks, LinkedIn, and industry events
• Enhance Tangam's reputation as a trusted partner and leader in table games analytics and data-driven decision-making
• Advance knowledge of analytics, operations optimization, and data visualization
• Share knowledge with the Product Management team

Director of Casino Operations – Strategy