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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales and applications engineering, with a strong focus on training and supporting distributors, dealers, and installers in the decking industry. Proficient in creating technical documentation and delivering presentations while ensuring compliance with building codes and performance standards.
Highest-signal resume keywords
Technical Sales ExperienceTraining Program DevelopmentBuilding Code FamiliarityCommunication SkillsInstallation Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Knowledge of PlasticsPolymer ExperienceFabricationMachiningStructural DesignDeck/Dock InstallationTechnical Document CreationCAD Software FamiliarityJobsite TroubleshootingPerformance Issue Resolution
Soft Skills
Strong CommunicationPresentation SkillsCross-Functional CollaborationCustomer Interaction ManagementSimplifying Technical Concepts
Certifications & Qualifications
Bachelor’s Degree in EngineeringMaterials ScienceIndustrial Design
Industry Keywords
TanDeck ProductsICC-ES ReportsSpan TablesFire RatingsConstruction MaterialsInstallation Best PracticesTechnical ResourcesField FeedbackContinuous ImprovementTrade Shows
About the role
Key responsibilities & impact- Serve as the primary technical resource for distributors, dealers, and installers on TanDeck products
- Act as the bridge between the market and Engineering, representing field feedback, performance issues, and customer needs to Engineering, and communicating engineering and product decisions back out to the channel
- Collaborate with distributors, dealers, and installers on install solutions, including substructure recommendations, installation techniques, and material selection for TanDeck decking systems
- Support installers with installation best practices, fastening/fabrication guidance, and jobsite troubleshooting
- Support new product launches by training distributors, dealers, and installers on what changed, why, and how it affects specification or installation
- Investigate and help resolve field performance complaints in coordination with Engineering, Production, and Quality
- Support code compliance and testing documentation, including ICC-ES reports, span tables, and fire ratings, for architects, builders, and code officials
- Develop training documents, manuals, and technical resources to support distributor, dealer, and installer education
- Create and deliver in-person and virtual presentations to train distributor and dealer networks on best practices and product line differences
- Maintain detailed records of customer interactions, technical support requests, and solutions provided
- Gather field and channel feedback and communicate insights to Product, Engineering, and R&D teams to support continuous improvement
- Represent the company at industry trade shows, dealer events, and technical workshops
Requirements
What you’ll need- Knowledge of plastics, polymers, or construction materials; HDPE experience strongly preferred
- Strong communication and presentation skills, with the ability to simplify technical concepts for diverse audiences
- Experience creating technical documents, training resources, or instructional content
- Willingness to travel to customer sites and industry events (up to 75%)
- Experience in fabrication, machining, or structural design with polymer-based products preferred
- Experience in deck/dock installation preferred
- Familiarity with building code and ICC-ES (or equivalent) testing requirements for decking products preferred
- Familiarity with CAD software and technical drawing review preferred
- Prior background building customer training programs (manuals, videos, presentations) preferred
- Demonstrated ability to work cross-functionally with sales, product development, and manufacturing teams
- Bachelor’s degree in Engineering, Materials Science, Industrial Design, or a related field required (or equivalent technical experience)
- 3+ years of experience in technical sales, applications engineering, or deck/dock contractor/installation work required
- Ability to travel to customer sites, jobsites, and industry events up to 75% of the time, including by air and car
- Ability to work in and around jobsite and installation environments, which may involve exposure to outdoor conditions, tools, and construction materials
- Ability to stand, move, and present for extended periods while conducting on-site training and trade show demonstrations
- Ability to sit for extended periods while working at a computer or traveling
