District Manager

Tapestry

. Manage the sales, operations, and staff development of Full Price Retail stores to achieve maximum profitability, compliance with company procedures, and excellence in customer service .

Posted 9/22/2026full-timeRemote • Michigan • United StatesSeniorLead💰 $130,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing multi-store operations, focusing on sales growth, customer service excellence, and staff development. Proven ability to implement training programs and improve operational efficiency while maintaining compliance with company standards.

Highest-signal resume keywords

Multi-Store ManagementSales Goal AchievementCustomer Service ExcellenceStaff DevelopmentOperational Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Retail Operations ManagementInventory ManagementMerchandise PresentationCoaching and TrainingProblem Solving

Soft Skills

Effective CommunicationIntegrityProactive LeadershipTeam CollaborationAnalytical Thinking

Industry Keywords

Upscale RetailCustomer ExperienceStore ManagementSales StrategyMarket Analysis

About the role

Key responsibilities & impact

Manage the sales, operations, and staff development of Full Price Retail stores to achieve maximum profitability, compliance with company procedures, and excellence in customer service
Develop store management teams within the district to deliver outstanding customer experiences
Manage with integrity, honesty, fairness, and knowledge while promoting Coach's culture, values, and vision
Plan, identify, communicate, and delegate key responsibilities and practices to store management teams
Review store environments and key business indicators to identify problems, concerns, and improvement opportunities
Provide coaching to store management teams to achieve operational goals
Ensure the highest level of customer service in area stores
Work with Multi-Managers and Store Managers to achieve and exceed sales goals
Interview, screen, hire, coach, and counsel Multi-Managers, Store Managers, and Associate Managers as appropriate
Delegate duties and responsibilities to increase efficiency of store operations
Ensure consistent management, operational practices, and customer service across stores
Implement Coach training programs, hold regular staff meetings, and initiate on-the-job training
Supervise and train the management team to develop managerial skills
Oversee merchandise presentation to maximize sales and merchandise turn
Partner with store management and retail merchandising, planning, and allocation
Stay current on product range and educate staff on competitors' product offerings
Oversee accurate inventory records
Funnel product improvement ideas and feedback to corporate
Responsible for stores in Detroit, Ohio, Indiana, and Pittsburgh

Requirements

What you’ll need

10+ years prior experience in an upscale retail environment
2-4 years as a multi-store manager, or previous Coach management experience as a multi-store manager preferred
Ability to effectively communicate important issues related to Market to Coach Sr. Management and partner on solutions
Pro-active problem solver with ability to assess an issue and develop action steps for resolution
Demonstrated ability to think broadly, considering all perspectives on issues and reaching logical conclusions that best serve Coach as a whole

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401 (K)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition assistance