Tapestry

Manager

• Manage the sales, operations, and staff development of Full Price Retail stores to achieve maximum profitability, compliance with company procedures, and excellence in customer service
• Develop store management teams within the district to deliver outstanding customer experiences
• Manage with integrity, honesty, fairness, and knowledge while promoting Coach's culture, values, and vision
• Plan, identify, communicate, and delegate key responsibilities and practices to store management teams
• Review store environments and key business indicators to identify problems, concerns, and improvement opportunities
• Provide coaching to store management teams to achieve operational goals
• Ensure the highest level of customer service in area stores
• Work with Multi-Managers and Store Managers to achieve and exceed sales goals
• Interview, screen, hire, coach, and counsel Multi-Managers, Store Managers, and Associate Managers as appropriate
• Delegate duties and responsibilities to increase efficiency of store operations
• Ensure consistent management, operational practices, and customer service across stores
• Implement Coach training programs, hold regular staff meetings, and initiate on-the-job training
• Supervise and train the management team to develop managerial skills
• Oversee merchandise presentation to maximize sales and merchandise turn
• Partner with store management and retail merchandising, planning, and allocation
• Stay current on product range and educate staff on competitors' product offerings
• Oversee accurate inventory records
• Funnel product improvement ideas and feedback to corporate
• Responsible for stores in Detroit, Ohio, Indiana, and Pittsburgh

District Manager