Customer Service Representative

Target Specialty Products

. Answer customer calls and provide appropriate assistance .

Posted 10/9/2026full-timeRemote • California • United StatesJunior💰 $17 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer support capabilities with a focus on effective communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Proficient in utilizing office applications and committed to safety training and conflict resolution.

Highest-signal resume keywords

Customer Support ExperienceEffective Communication SkillsAttention to DetailGoogle Suite ProficiencyConflict Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order InputBackorder ManagementSales Return ProcessingAccounts Receivable ManagementData Entry

Soft Skills

Analytical SkillsMultitaskingPersonal OrganizationListening SkillsCalm Under Pressure

Certifications & Qualifications

High School DiplomaSafety Training Certification

Industry Keywords

Distribution ExperienceWarehousing ExperienceCustomer ServiceProduct ShortagesOrder Confirmation

About the role

Key responsibilities & impact

Answer customer calls and provide appropriate assistance
Assist RDCs with customer service questions and returns
Assist the Customer Service Manager with special projects
Input orders and drop shipments through the system
Identify backorders and assist with immediate fulfillment
Input required license information for customers seeking restricted items
Complete sales return orders within 48 hours
Report product shortages to the proper warehouses
Provide customers with order confirmations and tracking details
Provide backorder delivery status and order status
Provide purchase status for material requirements when applicable for backorders
Provide accounts receivable status and copies of invoices
Engage in continued education regarding product offerings
Complete required safety training
Perform other duties as assigned

Requirements

What you’ll need

1-2 years of hands-on customer support experience
High School Diploma
Ability to communicate effectively at all levels within the organization
Excellent listening and communication skills
Analytical skills and attention to detail
Strong knowledge of office applications including Google Suite
Ability to multitask and remain calm while working under pressure in a fast-paced environment
Ability to self-manage daily tasks and workload
High level of personal organizational skills
Distribution/Warehousing Experience preferred
Must complete all required safety training
Must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner
Must safely operate a vehicle on public streets if driving a company vehicle is required
This company is a Drug Free workplace

Benefits

Comp & perks

Benefits start Day 1 for Full-Time Colleagues
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
Performance incentives may be offered
Promotion-from-within opportunities