Target Specialty Products

Customer Support

• Answer customer calls and provide appropriate assistance
• Assist RDCs with customer service questions and returns
• Assist the Customer Service Manager with special projects
• Input orders and drop shipments through the system
• Identify backorders and assist with immediate fulfillment
• Input required license information for customers seeking restricted items
• Complete sales return orders within 48 hours
• Report product shortages to the proper warehouses
• Provide customers with order confirmations and tracking details
• Provide backorder delivery status and order status
• Provide purchase status for material requirements when applicable for backorders
• Provide accounts receivable status and copies of invoices
• Engage in continued education regarding product offerings
• Complete required safety training
• Perform other duties as assigned

Explore Customer Service Representative at Target Specialty Products. Review requirements and application details.