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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong guest service skills by creating a friendly and inspiring experience while effectively managing security incidents and promoting safety. Capable of utilizing technology for communication and incident documentation while maintaining ethical conduct and compliance.
Highest-signal resume keywords
Guest Experience ManagementEffective Communication SkillsSecurity Incident ResponseMerchandise Theft RecoveryTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident DocumentationMerchandise Receipt ChecksApprehension TechniquesLifting Merchandise Up To 40 PoundsOperating Handheld Scanners
Soft Skills
Problem SolvingDe-Escalation TacticsWorkload ManagementFocus In Fast-Paced EnvironmentsIndependence And Teamwork
Tools & Technologies
Video Surveillance SystemMultiple Frequency Devices
Certifications & Qualifications
High School Diploma Or EquivalentState Or Local Licensure
Industry Keywords
Physical SecuritySafety PoliciesComplianceHazard ReportingFlexible Availability
About the role
Key responsibilities & impact- Create an easy, inspiring, and friendly guest experience
- Greet guests, provide assistance, resolve issues, and thank guests after transactions
- Support team efforts and assist peers in other areas
- Promote physical security throughout the store and exterior property
- Respond to and accurately document security incidents
- Respond to guest issues to provide a safe and secure environment
- Use de-escalation tactics and resources during security incidents
- Conduct merchandise theft recoveries and provide theft apprehension support
- Perform merchandise receipt checks and communicate shortage trends
- Submit incident documentation in the case management system
- Use Target's video surveillance system
- Demonstrate ethical conduct, safety, and compliance
- Follow safety policies, report hazards, and perform other duties based on business needs
Requirements
What you’ll need- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
- Effective communication skills
- Ability to work independently and with a team
- Ability to manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Ability to climb up and down ladders
- Ability to apprehend subjects in accordance with company policy
- Ability to scan, handle, and move merchandise safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance
- Flexible availability for nights, weekends, holidays, and varying shifts
- Ability to work in varying temperatures, humidity, and other elements
- Ability to remain mobile for the duration of a scheduled shift
Benefits
Comp & perks- Competitive benefits from financial and education to well-being and beyond
- Benefits eligibility information provided via Target benefits portal
- Reasonable accommodations for applicants with disabilities
