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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong guest service skills by creating a welcoming environment and effectively resolving issues. Proficient in security protocols, including incident documentation and merchandise theft recovery, while maintaining compliance with safety policies.
Highest-signal resume keywords
Guest Experience ManagementSecurity Incident ResponseEffective Communication SkillsMerchandise Theft RecoverySafety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident DocumentationMerchandise Receipt ChecksVideo Surveillance System UsageLifting Merchandise Up to 40 PoundsApprehending Subjects
Soft Skills
Welcoming AttitudeTeam CollaborationTask PrioritizationComposure in Fast-Paced EnvironmentsDe-Escalation Tactics
Tools & Technologies
Handheld ScannersMultiple Frequency Devices
Certifications & Qualifications
High School Diploma or EquivalentState or Local Licensure
Industry Keywords
Physical Security CultureAP PoliciesSafety PoliciesEthical ConductHazard Reporting
About the role
Key responsibilities & impact- Create an Easy, Inspiring and Friendly guest experience
- Greet guests, initiate warm and helpful interactions, help guests find what they need and resolve issues
- Actively support team efforts and assist peers in other areas
- Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property
- Respond to and accurately document security incidents in a timely manner
- Respond to guest issues to provide a safe and secure environment
- Leverage de-escalation tactics and resources when responding to security incidents
- Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to AP policies
- Perform merchandise receipt checks at the front of store and recognize and communicate trends
- Submit documentation in the case management system for all incidents following AP policy and procedures
- Understand and appropriately use Target's video surveillance system
- Demonstrate ethical conduct, safety and compliance
- Follow safety policies and training, report hazards and correct them where possible
- Perform other duties based on business needs
Requirements
What you’ll need- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- Effective communication skills
- Ability to work both independently and with a team
- Ability to manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Ability to climb up and down ladders
- Ability to apprehend subjects in accordance with company policy
- Ability to scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance
- Flexible work schedule, including nights, weekends and holidays
- Ability to work in and be exposed to varying temperatures, humidity and other elements
- Ability to remain mobile for the duration of a scheduled shift
Benefits
Comp & perks- Training to become a Target Security Specialist
- Competitive benefits from financial and education to well-being and beyond (eligibility varies by role)
- Reasonable accommodations for applicants with disabilities
