Service & Engagement Executive Team Leader – Assistant Store Manager

Target

. Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals .

Posted 10/12/2026full-timeWest Covina • California • United StatesSenior💰 $83,200 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong business acumen and interpersonal skills to create a guest-centric culture while effectively managing team performance and operational changes. Capable of analyzing business reports and guest insights to drive sales and enhance the guest experience.

Highest-signal resume keywords

Guest Experience ManagementTeam LeadershipConflict ResolutionBusiness Reporting AnalysisPerformance Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial AnalysisQuantitative AnalysisCash Register OperationsMerchandise HandlingSchedulingOperational Change Management

Soft Skills

Interpersonal SkillsCommunication SkillsProblem AnalysisDecision MakingAdaptability

Industry Keywords

Guest-Centric CultureStaffing NeedsTraining CompletionAccountabilitySafety Compliance

About the role

Key responsibilities & impact

Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
Anticipate staffing needs, talent plan, and recruit for the short and long term
Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
Engage in consistent and meaningful development conversations with team leaders
Personalize recognition and appreciation to reinforce guest service behaviors and promote a positive team- and guest-centric culture
Establish accountability through clear expectations and performance management
Understand business reporting and guest insights to troubleshoot and follow up on opportunity areas
Respond to negative guest shopping experiences by de-escalating situations and supporting the team in resolving them
Create scheduling plans with team leaders based on workload and guest traffic
Plan, manage, and follow up on organizational and operational change
Demonstrate ethical conduct, safety, and compliance; hold the team accountable
Follow safe and secure training and processes as a key carrier
Address store needs, including emergencies and regulatory visits
Perform other duties based on business needs

Requirements

What you’ll need

4 year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Ability to manage conflict, lead, and hold others accountable
Ability to relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Ability to learn and adapt to current technology needs
Ability to manage workload and prioritize tasks independently and with a team
Ability to access all areas of the building to respond to guest or team member issues
Ability to interpret instructions, reports, and information
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
Ability to accurately handle cash register operations and cash transactions
Flexible work schedule, including nights, weekends, and holidays
Regular attendance necessary

Benefits

Comp & perks

Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
401(k)
Employee discount
Short term disability
Long term disability
Paid sick leave
Paid national holidays
Paid vacation
Financial, education, and well-being benefits and programs
Reasonable accommodations for applicants with disabilities