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About the role
Key responsibilities & impact- Lead a large team of hourly team members, leaders, and leaders of leaders
- Recruit, select, manage, and develop talent across all store departments
- Build and lead a guest-first culture and consistently deliver guest experience commitments
- Run a profitable growth business and drive store sales and operational goals
- Create store-specific strategies and manage the team to deliver results
- Set quarterly business priorities and manage the team to meet sales goals
- Build partnerships with Assets Protection, Food & Beverage, Human Resources, and other key partners
- Assess market competition and guest insights to make business decisions
- Cultivate an engaged, guest-centric team and hold direct reports accountable
- Lead onboarding, development, training, recognition, and career progression for leaders and team members
- Create sustainable and equitable talent strategies in partnership with HR
- Recruit, hire, and retain a passionate team with area-specific knowledge and expertise
- Oversee scheduling and implement leadership schedules aligned with guest, business, and team member needs
- Promote inclusivity and create equitable experiences
- Review guest, financial, team, operational, safety, and food safety metrics to identify gaps and improve performance
- Build and execute plans for efficient operations and future growth
- Establish routines, action plans, goals, and expectations to address operational shortage
- Manage sales trends, leadership headcount, payroll, and hourly overtime to drive profitability
- Build community relationships and address local needs
- Collaborate with field partners to solve problems and drive continuous operational improvement
- Own store safety, security, compliance, emergency response, and food safety
- Validate merchandise protection strategies and physical security processes
- Assume store-level leadership-on-duty responsibilities during assigned shifts
- Model and enforce ethical conduct, safety, and compliance
Requirements
What you’ll need- 4-year degree or equivalent experience
- Strong interpersonal and communication skills
- Team leadership and engagement
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Ability to manage conflict and lead and hold others accountable
- Ability to relate well with and interact with all levels of the organization
- Welcoming and helpful attitude
- Ability to manage workload and prioritize tasks independently
- Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- Ability to access all areas of the building
- Ability to interpret instructions, reports, and information
- Ability to accurately handle cash register operations as needed
- Ability to climb up and down ladders as needed
- Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance
- Ability to work in and be exposed to varying temperatures, humidity, and other elements
- Ability to remain mobile for the duration of a scheduled shift
- Flexible work schedule, including nights, weekends, and holidays
- Reliable and prompt attendance
- Willingness to work variable hours, days, or shifts, including nights, weekends, holidays, closing shifts, and peak shopping times
Benefits
Comp & perks- Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
- Financial, education, and well-being benefits and programs
- Reasonable accommodations for applicants with disabilities
