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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong guest service skills by creating a welcoming environment and effectively resolving issues. Proficient in safety compliance, incident documentation, and theft recovery procedures while maintaining a flexible and composed demeanor in a fast-paced setting.
Highest-signal resume keywords
Guest Experience CreationEffective Communication SkillsIncident DocumentationSafety ComplianceTheft Recovery Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Merchandise Receipt ChecksApprehension TechniquesLifting Merchandise Up To 40 PoundsClimbing LaddersDe-Escalation Tactics
Soft Skills
Welcoming AttitudeTeam CollaborationWorkload ManagementComposure Under PressureIndependent Task Management
Tools & Technologies
Handheld ScannersVideo Surveillance SystemMultiple Frequency Devices
Certifications & Qualifications
High School Diploma Or EquivalentState Or Local Licensure
Industry Keywords
Safety PoliciesSecurity IncidentsTheft ApprehensionCompliance StandardsGuest Interaction
About the role
Key responsibilities & impact- Create an Easy, Inspiring and Friendly guest experience
- Greet guests, initiate warm and helpful interactions, and help guests find what they need or resolve issues
- Actively support team efforts and assist peers in other areas
- Assess and maintain safe and secure standards throughout the store and exterior property
- Respond to and accurately document security incidents in a timely manner
- Respond to guest issues to provide a safe and secure environment
- Use de-escalation tactics and resources when responding to security incidents
- Conduct merchandise theft recoveries and provide theft apprehension support as needed
- Perform merchandise receipt checks and communicate shortage trends
- Submit incident documentation in the case management system
- Use Target's video surveillance system
- Demonstrate ethical conduct, safety and compliance
- Comply with safety policies, best practices and training; report and correct hazards where possible
- Perform other duties based on business needs
Requirements
What you’ll need- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- Effective communication skills
- Work both independently and with a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Climb up and down ladders
- Apprehend subjects in accordance with company policy
- Frequently lift or move merchandise up to 40 pounds without additional assistance
- Flexible work schedule, including nights, weekends and holidays
- Ability to work in varying temperatures, humidity and other elements
- Ability to remain mobile for the duration of a scheduled shift
Benefits
Comp & perks- Competitive benefits from financial and education to well-being and beyond
- Benefits eligibility information provided for this role
- Reasonable accommodations for applicants with disabilities
