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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in credit and collections, including negotiation and analysis of debtor files, while maintaining compliance with relevant laws and regulations. Proficient in financial assessment and documentation management to support effective collection strategies.
Highest-signal resume keywords
Credit And Collections ExperienceBankruptcy & Insolvency Act KnowledgeNegotiation SkillsFinancial AnalysisMicrosoft Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisNegotiation SkillsBasic Accounting KnowledgeBankruptcy & Insolvency Act KnowledgeBusiness And Contract Law KnowledgeCollection AdministrationDocumentation AnalysisCollection Activity Record MaintenanceSmall Claims Court ExperienceOntario New Home Warranties Plan Act Knowledge
Soft Skills
Communication SkillsProblem-Solving Skills
Tools & Technologies
WorkdayMicrosoft WordMicrosoft Excel
Certifications & Qualifications
Community College Diploma/Certificate in Administration or Finance
Industry Keywords
Debt SettlementFinancial DistressCollection NoticesLegal Action PreparationIndemnitiesGuarantorsTrusteesReceivers
About the role
Key responsibilities & impact- Investigate and analyze debtor files, including builders’ and guarantors’ identities, indemnities and financial position
- Gather and analyze supporting documentation for disputed debt claims
- Analyze and monitor financially distressed builders’ files, including bankruptcy filings, CCAA proposals, statements of affairs and personal net worth statements
- Liaise with external trustees, receivers and legal counsel
- Negotiate and recommend debt settlements
- Respond to debtor and legal representative inquiries regarding invoices, account balances and collection matters
- Monitor collection timelines and limitation periods through collection notices and regular follow-up
- Review security deposit positions and prepare drawdown instructions for financial institutions
- Prepare and recommend files for legal action when negotiations fail or settlement agreements are repudiated
- Provide monthly collectability assessments on larger collection accounts
- Maintain accurate collection activity records in Workday
- Analyze system issues and conduct testing to validate solutions
- Provide guidance and support to the Collection team on collection administration
Requirements
What you’ll need- Community College Diploma/Certificate or equivalent in Administration or Finance
- 6-10 years’ experience in credit and collections
- Strong knowledge of Bankruptcy & Insolvency Act
- Knowledge of business and contract law, letters of credit, bonds and guarantees
- Proven negotiation skills
- Basic understanding of financial concepts and basic accounting knowledge
- Working knowledge of Microsoft Word and Excel
- Small claims court experience is an asset
- Knowledge of the Ontario New Home Warranties Plan Act is desirable
- All remote work must be completed from your home office within the province of Ontario
Benefits
Comp & perks- Competitive compensation program
- Opportunities for learning and development
- Employee discount program
- Access to wellness programs
- Employee Assistance Program tools and online resources to support well-being
- Flexible work schedule
- Hybrid work model
