HR Generalist

TaskUs

. Report to the HR Manager . Assist with Employee Relations and special projects . Develop human resources solutions by collecting and analyzing information and recommending courses of action . Improve manager and

Posted 11/12/2026full-timeDetroit • Michigan • United StatesJuniorMid-Level💰 $60,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, onboarding, and compliance with local legal requirements while effectively managing HR projects and improving employee performance. Proficient in HRIS systems and data analysis to support decision-making and enhance organizational culture.

Highest-signal resume keywords

Bachelor’s Degree In Human Resources2+ Years Of Direct ExperienceHRIS Systems ExperienceKnowledge Of State And Federal Employment LawGreat Level Of English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsOnboardingData AnalysisHR PracticesReportingBenefits AdministrationCompensation ManagementPolicy DevelopmentPerformance ImprovementMultitasking

Soft Skills

Great Communication SkillsDetail-OrientedTaskUs Attitude

Industry Keywords

BPO IndustryCall Center ExperienceHourly PopulationEmployee Satisfaction SurveyCOVID-19 Compliance

About the role

Key responsibilities & impact

Report to the HR Manager
Assist with Employee Relations and special projects
Develop human resources solutions by collecting and analyzing information and recommending courses of action
Improve manager and employee performance and experience by identifying problems and evaluating potential solutions
Oversee and complete special projects, including setting timelines, coordinating with appropriate parties, conducting research, organizing information, and fulfilling transactions
Prepare reports by collecting, analyzing, and summarizing data and trends
Ensure compliance with local legal requirements and advise management on needed actions
Ensure all new hires are properly onboarded
Review and file new hire paperwork with payroll and legal vendors
Administer the Employee Satisfaction Survey and focus groups
Address employee relations, concerns, disciplinary matters, and performance issues
Update and revise employment policies and procedures
Maintain a positive culture by managing day-to-day office tasks
Assist in the payroll process
Assist in offboarding and onboarding
Issue administrative documents related to COVID-19, government certificates, and office or business matters in alignment with Colombian law
Review and approve HR applications

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience
2+ years of direct experience
Hourly population and/or call center experience highly preferred
Strong ability to multitask
Extremely detail-oriented
Great communication skills and a TaskUs attitude
Background in the BPO industry considered a plus
Experience with HRIS systems, reporting, HR practices/procedures, benefits, and compensation considered a plus
Great level of English
Knowledge of state and federal employment law

Benefits

Comp & perks

Competitive industry salaries
Medical, dental, and vision insurance
401(k) with company match
Paid time off including vacation, sick leave, and holidays
Inclusive environment and positive impact on the community
Internal mobility and professional growth opportunities
Reasonable accommodations during the hiring process