HR Generalist

TaskUs

. Report to the HR Manager and support the HR team .

Posted 10/27/2026full-timeRemote • United StatesJuniorMid-Level💰 $60,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in human resources solutions, employee onboarding, and compliance with local legal requirements. Proficient in data analysis, reporting, and enhancing employee performance within the BPO industry.

Highest-signal resume keywords

Human Resources Solutions DevelopmentEmployee OnboardingHRIS Systems ExperienceKnowledge of Employment LawData Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisEmployee RelationsPerformance ManagementHR Practices and ProceduresPayroll AdministrationCompliance ManagementProject CoordinationEmployment Policy RevisionEmployee Satisfaction Survey AdministrationMultitasking

Soft Skills

Great Communication SkillsDetail-OrientedProblem-SolvingPositive AttitudeTeam Collaboration

Tools & Technologies

HRIS Systems

Industry Keywords

BPO IndustryColombian LawCall Center ExperienceHourly Population ManagementEmployee Satisfaction

About the role

Key responsibilities & impact

Report to the HR Manager and support the HR team
Develop human resources solutions by collecting and analyzing information and recommending courses of action
Improve manager and employee performance and experience by identifying problems and evaluating potential solutions
Oversee and complete special projects, including setting timelines, coordinating with appropriate parties, conducting research, organizing information, and fulfilling transactions
Prepare reports by collecting, analyzing, and summarizing data and trends
Ensure compliance with local legal requirements and advise management on needed actions
Ensure new hires are properly onboarded
Review and file new hire paperwork with payroll and legal vendors
Administer the Employee Satisfaction Survey and focus groups
Address employee relations, concerns, disciplinary issues, and performance issues
Update and revise employment policies and procedures
Maintain a positive culture and manage day-to-day office tasks
Assist with payroll, onboarding, and offboarding
Issue administrative documents, government-related certificates, and office or business documents in alignment with Colombian law
Review and approve HR applications

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience
2+ years of direct experience; hourly population and/or call center experience highly preferred
Strong ability to multitask
Extremely detail-oriented
Great communication skills
TaskUs attitude
Background in the BPO industry considered a plus
Experience with HRIS systems, reporting, HR practices/procedures, benefits, and compensation considered a plus
Great level of English
Knowledge of state and federal employment law

Benefits

Comp & perks

Competitive industry salaries
Medical, dental, and vision insurance
401(k) with company match
Paid time off including vacation, sick leave, and holidays
Inclusive environment and positive impact on the community
Internal mobility and professional growth opportunities