Learning Experience Manager – ERT/T1

TaskUs

. Create and maintain a positive and professional learning environment .

Posted 9/30/2026full-timeRemote • Michigan • United StatesSeniorLead💰 $97,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and delivering training programs, utilizing e-learning techniques, and ensuring compliance with statutory training requirements. Strong ability to motivate and engage trainees while continuously improving learning opportunities.

Highest-signal resume keywords

Training Program DevelopmentE-Learning TechniquesProject ManagementInterpersonal SkillsCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training DesignCurriculum DevelopmentTechnical Training DeliveryInduction Program DevelopmentProgress Monitoring

Soft Skills

Problem SolvingCritical ThinkingMentoringOrganizational SkillsConflict Management

Tools & Technologies

Microsoft ApplicationsGoogle Applications

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Learning EnvironmentWorkplace Learning TechnologiesCode of ConductTraining ComplianceFleet Response

About the role

Key responsibilities & impact

Create and maintain a positive and professional learning environment
Design and expand training and development programs aligned with product-specific methodologies and initiatives
Create and deliver end-user, partner, and distributor training, including curricula, training, and exams
Deliver technical preparatory training covering basic skill requirements identified by enterprise needs
Accomplish projects and motivate trainees through effective training
Continuously improve training programs and learning opportunities
Amend and revise programs to adapt to changes in the work environment
Act as the content expert and maintain relevant training documents and materials
Develop and create effective induction programs
Monitor and review trainees’ progress through questionnaires and discussions with managers
Ensure statutory training requirements are met
Apply e-learning techniques and participate in creating and delivering e-learning packages
Research and present new workplace learning technologies and methodologies
Ensure trainees adhere to the company’s Code of Conduct
Support learning and development for Fleet Response Tier 2 Agents

Requirements

What you’ll need

Up to 80% travel required
Must be 18 years of age or older
High School Diploma or GED required
Four-year college degree in a related field preferred
Proficient in Microsoft and Google applications
Problem solver and critical thinker
Ability to follow well-defined methods, procedures, reports, and forms
Ability to present and facilitate a class discussion
Energetic, enthusiastic, and creative; able to motivate and engage an audience
Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
Excellent oral and written communication skills
Ability to work a flexible schedule including weekends, holidays, and longer hours
At least 1 to 2 years of working experience in a related field, training, or teaching experience (nice to have)
Strong leadership skills and proficiency in handling groups (nice to have)

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Paid time off including vacation, sick leave, and holidays
Annual bonus based on individual and company performance
Internal mobility and professional growth opportunities
Wellness, HR, Total Rewards, and Diversity support
Reasonable accommodations during the hiring process