Senior Technical Writer

TaskUs

. Scope and create documentation individually and in collaboration with teams .

Posted 10/1/2026full-timeRemote • United StatesSenior💰 $73,000 - $109,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical writing, content strategy, and project management, with a strong ability to translate complex subjects into accessible language. Proven experience in collaborating with cross-functional teams and managing stakeholder relationships to produce high-quality documentation.

Highest-signal resume keywords

Technical WritingContent StrategyProject ManagementCross-Functional CollaborationEditing and Proofreading

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingContent CreationOnline EditingProject ManagementResearch SkillsGrammar ProficiencyProblem-SolvingProgramming SkillsWeb TechnologiesContent Management

Soft Skills

Interpersonal SkillsCommunication SkillsAdaptabilitySelf-ManagementBusiness Acumen

Tools & Technologies

Web-Based Content Management ToolsImage Editing ToolsGraphic Design Software

Industry Keywords

Technical FieldContent StrategyStakeholder ManagementStartup EnvironmentLearning Content Presentation

About the role

Key responsibilities & impact

Scope and create documentation individually and in collaboration with teams
Write clear documentation for technical and other tasks
Edit, clarify, and proofread documents written by others
Write and test published documents for searchability and effectiveness
Manage multiple competing priorities in a constantly changing environment
Plan, research, and write documentation for moderately to highly complex projects
Manage cross-functional stakeholder relationships to understand processes, draft and review documentation, and approve final copy
Identify content audiences and anticipate their questions, problems, and needs
Develop innovative solutions to complex tasks and improve processes, practices, maintenance processes, and tools
Create operating guidelines, knowledge bases, customer support agent content, and FAQ pages
Collaborate with subject matter experts, product designers, and internal experts
Conduct independent research

Requirements

What you’ll need

BA/BS with strong academic record; English, Journalism, Communications or equivalent writing degree preferred
5+ years of online editing, content creation, and/or content strategy experience
5+ years working in a technical field
5+ years managing small project teams to develop, execute and complete assignments
Experience evaluating team performance, including quarterly reviews and assessments
Aptitude for quickly learning and understanding new technologies
Strong command of the English language, including grammar and proofreading skills
Business acumen, written and oral communication, and interpersonal skills
Technical curiosity, research, and problem-solving skills
Ability to translate complex technical subjects into plain language for different audiences
Commitment to following and improving team processes and style guidelines
Ability to self-manage day-to-day tasks with minimal guidance
Strong project management skills and ability to meet multiple deadlines
Experience working in a fast-paced startup environment
Ability to adapt quickly and create solutions independently and collaboratively
Familiarity with web technologies and web-based content management tools
Programming skills in any language
Familiarity with image editing tools and graphic design
Experience presenting learning content through recorded video tutorials, live video streams, or instructor-led training
Experience writing content for a technology company
Experience working cross-functionally with UX, Product Management, Sales, and Marketing partners
Ability to make content strategy decisions based on credible metrics and communicate well-reasoned analysis

Benefits

Comp & perks

Competitive industry salaries
Medical, dental, and vision insurance
401(k) with company match
Paid time off including vacation, sick leave, and holidays
Inclusive environment
Professional growth and internal mobility opportunities
Reasonable accommodations during the hiring process