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Customer Service Representative
Taylor Corporation. Answer telephone call inquiries and promote products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with the ability to efficiently handle inquiries and resolve issues across multiple communication channels. Maintains a positive attitude while representing the company and its products professionally.
Highest-signal resume keywords
Customer Service ExperienceProblem SolvingReliabilityMulti-TaskingPositive Attitude
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Courteous CommunicationSelf-StarterEfficient Task Management
Industry Keywords
Telephone InquiriesOrder PlacementCustomer Issues ResolutionOnsite WorkUnited States Work Authorization
About the role
Key responsibilities & impact- Answer telephone call inquiries and promote products
- Assist customers with placement of orders
- Resolve customer issues via phone, email, or chat
- Represent the company and its products in a courteous and professional manner
- Ensure customers are taken care of and the company is well represented
Requirements
What you’ll need- Must be authorized to work in the United States without employer sponsorship
- High School diploma
- 1+ years of customer service experience
- Reliability
- Ability to perform multiple tasks efficiently
- Positive upbeat attitude
- Efficient, self-starter and problem solving mentality
- Ability to work Monday–Friday, 8:30 a.m.–5:00 p.m. EST
- Must work fully onsite from Amsterdam, NY, White Bear Lake, MN, or Pompano Beach, FL
Benefits
Comp & perks- DailyPay, enabling payment on the first day
- Choice of several health plans
- Dental coverage
- Vision coverage
- Wellness programs
- Life and disability coverage
- Flexible spending accounts
- Health savings accounts
- 401(k) plan with company match
- Paid time off (PTO)
- 64 hours of annual holiday pay