Customer Service Representative

Taylor Corporation

. Serve as the execution liaison between Service Leads, Sales, Operations teams, and Vendors .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing event order execution, including coordination with vendors and internal teams, while applying Lean principles to optimize workflows. Proficient in maintaining order visibility and documentation to ensure timely delivery and problem resolution.

Highest-signal resume keywords

Event Order Execution ManagementVendor CoordinationLean Principles ApplicationMS Office ProficiencyAdvanced Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order Specifications ManagementProduct Details CoordinationPricing ValidationArtwork Requirements ManagementShipping Information Handling

Soft Skills

Problem ResolutionCommunicationCollaboration

Tools & Technologies

MS ExcelMS Outlook

Industry Keywords

Business Events WorkflowOrder VisibilityExecution LiaisonCritical Milestones Management

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Serve as the execution liaison between Service Leads, Sales, Operations teams, and Vendors
Manage Business Event order execution, including order specifications, product details, quantities, pricing, artwork requirements, shipping information, and required in-hands dates
Practice Lean principles within the SPARK model
Own event timelines and critical milestones, including vendor confirmations, proofs, production/ship dates, tracking, delivery requirements, and required in-hands dates
Coordinate with vendors and internal partners to resolve issues and manage rush or complex requests
Support product sourcing, pricing validation, proofing, and problem resolution for complex or event-driven orders
Maintain order visibility and documentation throughout the Business Events workflow

Requirements

What you’ll need

Must be authorized to work in the United States without the need for employer sponsorship
High School education or above
3+ years of related / relevant experience in similar position or specialization
Strong MS Office skills with emphasis on Excel and Outlook
Advanced computer experience and ability to implement new technologies

Benefits

Comp & perks

Choice of several health plans
Dental coverage
Vision coverage
Wellness programs
Life coverage
Disability coverage
Flexible spending accounts
Health savings accounts
401(k) plan with company match
Paid time off (PTO)
64 hours of annual holiday pay