TCP Software

Manager

• Configure Salesforce objects, flows, validation rules, permission sets, and page layouts for sales, partnership, and customer success teams
• Collaborate with Salesforce admins across departments on the shared platform roadmap, release cadence, and technical debt backlog
• Test seasonal releases, managed package upgrades, and sandbox refreshes
• Maintain integrations between Salesforce and ERP, marketing automation, and billing platforms
• Own internal applications and agents built with Claude Code from deployment through retirement
• Manage the skills, prompts, and connectors supporting internal applications and agents
• Set and audit AI access rules, and monitor usage, cost, and output quality
• Build reports and dashboards providing sales, partnership, customer success, and finance with a shared pipeline view
• Train users and publish self-service documentation
• Keep system runbooks current
• Report to the SVP of Enterprise Sales, Partnership, and Revenue Operations
• Travel up to 10% for team on-sites and select company events

Salesforce – Systems Manager