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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in partner onboarding, program management, and stakeholder engagement, with a strong focus on operational readiness and performance metrics. Proficient in developing resources and communications that facilitate partner success and collaboration across business functions.
Highest-signal resume keywords
Partner Onboarding ManagementProgram ManagementStakeholder EngagementOperational ReadinessMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementProject ManagementVendor ManagementOnboarding ProcessesMetrics ReportingProcess ImprovementCross-Functional CollaborationCustomer SuccessAttention to DetailProblem-Solving
Soft Skills
Relationship BuildingInfluencing StakeholdersCommunication SkillsCritical ThinkingOrganizational Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
OEM VendorsReseller PartnersSales EnablementChannel OperationsPublic Sector Organizations
About the role
Key responsibilities & impact- Lead end-to-end onboarding for new OEM vendors, reseller partners, and professional services partners
- Manage partner onboarding activities, documentation, agreements, questionnaires, and operational requirements
- Serve as the primary liaison between vendors, resellers, and Sales, Marketing, Operations, Finance, Contracts, and Legal
- Coordinate system setup, partner activation, and operational readiness across multiple business functions
- Facilitate internal and external kickoff meetings and support partner transition into sales enablement and revenue-generating programs
- Drive execution of the Power Up program to help new partners ramp and engage with TD SYNNEX sales teams
- Define, measure, and report onboarding metrics, service levels, and program performance indicators
- Build and maintain relationships with partner stakeholders, including executive-level contacts
- Develop and maintain partner-facing resources, communications, newsletters, website content, and onboarding materials
- Evaluate and improve onboarding processes, tools, and best practices
- Collaborate with senior leadership to achieve onboarding milestones, timelines, and business objectives
Requirements
What you’ll need- 3+ years of experience in program management, project management, partner management, operations, customer success, vendor management, onboarding, or a related field
- Experience coordinating multiple projects and stakeholders simultaneously
- Strong organizational skills with exceptional attention to detail and follow-through
- Excellent verbal, written, and presentation skills
- Ability to build relationships and influence stakeholders across all levels of an organization
- Strong problem-solving and critical-thinking abilities
- Ability to work independently while collaborating effectively within cross-functional teams
- Comfortable engaging with external partners and internal leaders in a fast-paced environment
- Proficiency with Microsoft Office tools, including Word, Excel, and PowerPoint
- Bachelor's degree or equivalent combination of education and relevant professional experience
- Preferred: experience with vendor, reseller, channel, partner, or customer onboarding programs
- Preferred: experience supporting public sector organizations or government-focused business environments
- Preferred: familiarity with partner enablement, go-to-market planning, or channel operations
Benefits
Comp & perks- Formal leadership and professional development programs
- On-demand professional development courses
- Life Empowerment Assistance Program supporting financial, physical, and mental well-being
- Seminars and events for personal well-being
- Inclusive communities and activities, including business resource groups
- Local volunteering events and environmental and social initiatives
- Global onboarding program and networking with new co-workers
- Minimal travel with occasional travel opportunities
- Equal opportunity and diversity, equity, and inclusion programs