Collections Assistant

TD SYNNEX

. Work on collections, accounts receivable, and finance routines .

Posted 9/16/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in collections, accounts receivable, and financial operations, with a strong focus on analyzing financial discrepancies and managing customer interactions. Proficient in using corporate systems and Excel for data analysis and process documentation.

Highest-signal resume keywords

Collections ManagementAccounts ReceivableFinancial Discrepancy ResolutionIntermediate Excel SkillsCustomer Interaction

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Collections ManagementAccounts ReceivableFinancial AnalysisAging AnalysisPayment ConfirmationOperational Issue ResolutionData AnalysisProcess DocumentationMonitoring InvoicesRisk Identification

Soft Skills

Strong Organizational SkillsClear CommunicationCollaborative MindsetResilienceProactive Problem-Solving

Tools & Technologies

ERP SystemsCRM SystemsManagement Tools

Industry Keywords

Financial OperationsCustomer InteractionContinuous ImprovementCollections MetricsHigh Transaction Volumes

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Work on collections, accounts receivable, and finance routines
Interact regularly with customers to follow up on payments and resolve outstanding issues
Monitor open and overdue invoices, analyze aging, track promises to pay, and project collections
Analyze and resolve financial discrepancies, payment confirmations, credits, and operational issues
Record interactions and document processes, ensuring activity traceability
Follow up with customers and internal teams to meet deadlines and resolve outstanding issues
Work in a dynamic environment with a high volume of requests and interaction across different company departments

Requirements

What you’ll need

Currently pursuing or completed a degree in Business Administration, Accounting, Financial Management, Economics, or a related field
Previous experience in collections, accounts receivable, or financial operations, with direct customer interaction
Knowledge of monitoring open and overdue invoices, aging analysis, promises to pay, and collections projections
Experience analyzing and resolving financial discrepancies, payment confirmations, credits, and operational issues
Familiarity with corporate systems (ERP, CRM, or management tools) and internal controls
Intermediate Excel skills, including formulas, filters, tables, and data analysis
Ability to record interactions, document processes, and ensure activity traceability
Ability to conduct ongoing follow-up with customers and internal teams
Strong organizational skills and discipline in managing daily operations
Ability to work with deadlines, priorities, and a sense of urgency
Clear, professional, and assertive verbal and written communication
Collaborative mindset for working with different departments
Resilience during closing periods and high-demand situations
Analytical and investigative mindset for identifying root causes
Proactive approach to identifying, reporting, and monitoring risks, deviations, and obstacles
Strong sense of responsibility, commitment, and focus on problem-solving
Preferred: experience managing major accounts or complex portfolios
Preferred: participation in continuous improvement initiatives, control creation, and process optimization
Preferred: knowledge of collections metrics, such as Aging, Overdue, Promises to Pay (PTP), and Collections Projections
Preferred: experience in medium-sized or large companies with high transaction volumes
English proficiency (listed as a plus; level not specified)

Benefits

Comp & perks

Positive and inclusive work environment
Work-life balance
Support for charitable initiatives
Position also open to candidates with disabilities