Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
TD SYNNEX

IT Support Consultant

TD SYNNEX

. Provide first- and second-level support for CIS and other IT-developed applications across the LAC region .

Posted 9/21/2026full-timeRio de Janeiro • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support for AI platforms and IT applications, with strong capabilities in training development and user integration. Proficient in change management and effective communication across diverse teams.

Highest-signal resume keywords
AI Platforms ExperienceTechnical SupportTraining DevelopmentChange Management KnowledgeBilingual Proficiency (English and Spanish)

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical SupportAI PlatformsDigital Adoption ToolsChange Management PrinciplesKnowledge Base Documentation
Soft Skills
CollaborationCommunicationProblem-SolvingUser Liaison
Tools & Technologies
LARASARANexChat
Industry Keywords
IT ManagementBusiness AdministrationTraining Materials DevelopmentUser IntegrationOnboarding Facilitation

About the role

Key responsibilities & impact
  • Provide first- and second-level support for CIS and other IT-developed applications across the LAC region
  • Investigate and resolve functional and technical issues, escalating when necessary
  • Collaborate with global support teams to ensure efficient and effective handoffs and resolution
  • Document and maintain knowledge base articles and user guides
  • Assist with the development and delivery of virtual and in-person training sessions
  • Support the execution of the LAC AI Journey by facilitating onboarding and learning experiences
  • Contribute to the creation of training materials
  • Promote the use of the LARA, SARA, and NexChat AI platforms
  • Help users integrate AI platforms into their daily workflows
  • Serve as a liaison between business users and the IT team to gather feedback and identify training needs
  • Participate in cross-functional meetings
  • Share knowledge with colleagues, trainers, and subject matter experts to build internal capabilities

Requirements

What you’ll need
  • Degree in IT Management, Business Administration, or a related field
  • Experience with AI platforms or digital adoption tools
  • Knowledge of change management principles
  • Intermediate to advanced English proficiency
  • Intermediate to advanced Spanish proficiency

Benefits

Comp & perks
  • Elective Benefits: programs tailored to your country to accommodate your lifestyle
  • Formal programs on leadership and professional development
  • On-demand courses
  • Seminars and events supporting financial, physical, and mental well-being
  • Global Life Empowerment Assistance Program
  • Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities
  • Onboarding program and networking with new co-workers
  • Internal, peer-led inclusive communities and activities
  • Business resource groups
  • Local volunteering events
  • Environmental and social initiatives