Senior Manager, Services Enablement, LATAM

TD SYNNEX

. Orchestrate services across the three LATAM regions .

Posted 9/30/2026full-timeSão Paulo • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in orchestrating services across LATAM regions, developing market-ready service portfolios, and managing partner ecosystems. Possesses strong leadership, influencing, and communication skills to engage stakeholders at all levels while driving service productization and go-to-market strategies.

Highest-signal resume keywords

Services ProductizationGo-To-Market StrategyPartner ManagementMulti-Level CommunicationLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Services ManagementPortfolio DevelopmentCommercial ModelsPricing StrategiesMarket Feedback AnalysisDelivery Capability AssessmentTraining Program DevelopmentEcosystem GovernanceTechnical FluencyComplex Problem Solving

Soft Skills

Influencing SkillsCritical ThinkingDecision-Making AbilitiesNegotiation SkillsCollaboration

Certifications & Qualifications

Bachelor’s DegreeMaster’s / Post Graduate Degree

Industry Keywords

LATAMDistributionChannel ManagementEcosystem ModelsStakeholder Engagement

About the role

Key responsibilities & impact

Orchestrate services across the three LATAM regions
Translate the services vision into a relevant, scalable, market-ready portfolio
Translate the services vision into portfolio priorities and offer roadmaps
Develop, productize, and manage services offers with clear packages, scopes, and standards
Identify and address delivery capability gaps
Build and govern the external partner ecosystem
Develop training and capability-building programs for internal teams and partners
Define go-to-market strategies, sales plays, and commercial activation tooling
Enable technical, commercial, operational, and executive stakeholders to position the portfolio
Collect market feedback and translate it into portfolio, enablement, and tooling improvements
Orchestrate consistency of offers and activation across the three regions while enabling local adaptation
Reinforce TD SYNNEX’s positioning as a partner enabler, not a competitor
Influence across functions, regions, vendors, and partners without direct authority
Travel frequently, approximately 25%

Requirements

What you’ll need

8 to 10 years of relevant work experience
3 to 5 years of experience directly managing or supervising employees
Bachelor’s Degree required
Master’s / Post Graduate Degree preferred
Solid experience in services, portfolio, enablement, GTM, or partner management within distribution, channel, or technology
Track record in regional / multi-country environments, with LATAM desirable, and in partner/ecosystem models
Business acumen combined with sufficient technical fluency to engage engineers and architects
Experience in services productization, pricing, and commercial models
Strong orchestration and influencing skills
Multi-level communication skills, from technical to executive
Portuguese and Spanish; English for corporate and vendor interaction
Ability to execute instructions and request clarification when needed
Ability to use common office equipment
Complex problem solving, critical thinking, and decision-making abilities
Ability to understand, communicate, and collaborate effectively with people across various identities
Ability to negotiate skillfully and promote/sell ideas persuasively
Strong leadership skills with willingness to lead, create new ideas, and be assertive
Ability to maintain confidentiality of sensitive information
Ability to collaborate and build solid, effective working relationships
Sensitivity to the needs, concerns, and feelings of others

Benefits

Comp & perks

Elective benefits tailored to the employee’s country
Formal leadership and professional development programs
On-demand courses
Financial, physical, and mental well-being seminars and events
Global Life Empowerment Assistance Program
Inclusive education and peer-to-peer conversations
Equitable growth and development opportunities
Onboarding program with networking opportunities during the first 30 days
Internal, peer-led inclusive communities and activities
Business resource groups
Local volunteering events
Environmental and social initiatives