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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong strategic operations leadership with the ability to manage complex, cross-functional initiatives and connect learning activities to measurable business outcomes. Proficient in building repeatable processes, governance frameworks, and effective communication strategies for stakeholder alignment.
Highest-signal resume keywords
Strategic Operations LeadershipCross-Functional Project ManagementSystems ThinkingProactive Problem-SolvingStakeholder Alignment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCurriculum DevelopmentData AnalysisKPI DefinitionGovernance FrameworksProcess StandardizationAutomation ImplementationExecutive ReportingRisk ManagementLearning Metrics Tracking
Soft Skills
Confident CommunicationContinuous Improvement MindsetTrust BuildingProactive EngagementFacilitation Skills
Tools & Technologies
Digital Enablement ToolsAnalytics PlatformsLearning Management SystemsCollaboration SoftwareReporting Dashboards
Industry Keywords
Change ManagementBehavior ChangeBusiness ImpactStakeholder ManagementTraining Coordination
About the role
Key responsibilities & impact- Build and manage the integrated enablement delivery roadmap across business units and capability programs
- Coordinate curriculum launches and execute against launch milestones, adoption goals, and business priorities
- Manage dependencies across Digital Enablement, HR, IT, AI, Communications, Analytics, and business leaders
- Maintain project plans, implementation plans, status reports, governance materials, risk and mitigation plans, resource needs, and launch-readiness views
- Facilitate program reviews, status meetings, readiness assessments, and stakeholder updates
- Own curriculum deployment processes, including schedules, cohorts, audience segmentation, enrollment, communications, certification tracking, and reinforcement
- Coordinate role-based learning checkpoints and Day 7, Day 30, and Day 90 proficiency reviews where applicable
- Maintain governance for learning content, updates, job aids, manager kits, and program communications
- Coordinate Digital Enablement training with Practice Builder and AI Sales Champion training
- Maintain enablement scorecards connecting execution, adoption, capability, and business impact
- Track completion, proficiency, manager participation, digital tool adoption, AI fluency, role readiness, and business outcomes
- Produce executive reporting and provide visibility into progress, risks, and required decisions
- Identify adoption and proficiency gaps, recommend interventions, and track corrective-action results
- Partner with Analytics and HR/Learning teams on KPI definitions, data quality, dashboards, and reporting cadence
- Lead governance reviews and manage executive updates, steering materials, decisions, actions, and escalations
- Establish accountability across workstreams, including owners, milestones, dependencies, decision rights, and validation points
- Monitor adoption trends and barriers to participation, application, and sustained workflow use
- Coordinate manager reinforcement activities and communications campaigns for major launches
- Connect training activity to hands-on application, proficiency demonstration, and approved digital workflows
- Standardize portfolio reporting, governance, launch, readiness, and evaluation processes
- Implement practical automation and reduce administrative burden
- Coach and support initiative leads to strengthen planning, execution, and delivery effectiveness
- Continuously improve the operating model using feedback, results, and lessons learned
Requirements
What you’ll need- Strong strategic operations leadership capability
- Ability to manage complex, cross-functional work with clear ownership, milestones, risks, and decisions
- Systems-thinking ability to build repeatable processes, operating rhythms, scorecards, and launch playbooks
- Ability to connect learning activity to adoption, behavior change, proficiency, productivity, and business outcomes
- Confident communication skills, including simplifying complexity and preparing executive-ready updates
- Proactive problem-solving ability, including anticipating dependencies, removing friction, and escalating risks early
- Continuous-improvement mindset
- Ability to build trust across functions and maintain stakeholder alignment
- Ability to work with Digital Enablement, HR/Learning, IT, AI, Communications, Analytics/Data, business leaders, and external resources
Benefits
Comp & perks- Elective benefits tailored to the employee’s country
- Formal leadership and professional development programs
- On-demand courses
- Seminars and events supporting financial, physical, and mental well-being
- Global Life Empowerment Assistance Program
- Inclusive education and peer-to-peer conversations
- Equitable growth and development opportunities
- Onboarding program with networking with new co-workers within the first 30 days
- Internal peer-led inclusive communities and activities
- Business resource groups
- Local volunteering events
- Environmental and social initiatives
- Equal opportunity employer committed to diversity, equity, and inclusion