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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in troubleshooting hardware, software, and network issues while supporting IT project deployment and documentation. Capable of utilizing programming languages like Python or SQL and familiar with AI tools to enhance business workflows.
Highest-signal resume keywords
Troubleshooting Hardware IssuesMicrosoft Office ProficiencyPython ProgrammingSQL Query LanguageAI Tools Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Troubleshooting Software IssuesNetwork Issue ResolutionSystem Performance MonitoringTechnical DocumentationExcel Model BuildingCloud AdoptionSystem IntegrationCybersecurity Best PracticesVulnerability MonitoringProcess Improvement Identification
Soft Skills
Structured Problem SolvingClear Documentation for Non-Technical Audiences
Tools & Technologies
Microsoft CopilotAzureAWS
Industry Keywords
Information TechnologySupply ChainArtificial IntelligenceCybersecurityLogistics Operations
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityPythonSQL
About the role
Key responsibilities & impact- Participate in a 10-week Technical, Applied Innovation internship program
- Contribute to technical projects across Information Technology, Supply Chain, Systems and Cloud, or Artificial Intelligence
- Troubleshoot hardware, software, and network issues across enterprise systems
- Configure user accounts, permissions, and access in corporate systems and applications
- Support IT project deployment, testing, documentation, system upgrades, and new tool rollouts
- Monitor system performance and report on uptime, usage, and security compliance
- Support cybersecurity best practices, patching, and vulnerability monitoring
- Support distribution and logistics operations, including order flow, inventory accuracy, and shipment tracking
- Research and resolve shipment discrepancies, delays, and returns with procurement, warehouse, and vendor teams
- Maintain supply chain data and documentation
- Build Excel models and reports tracking operational metrics
- Identify process gaps and recommend fulfillment improvements
- Contribute to infrastructure projects, server migrations, cloud adoption, and system integrations
- Test and document applications using Azure and AWS
- Monitor system health alongside senior engineers and learn issue triage and resolution
- Build technical documentation and runbooks
- Explore practical AI uses for business workflows
- Test, document, and refine prompts, workflows, and outputs
- Support AI enablement through training materials and adoption tracking
- Present findings and recommendations for process, cloud, and AI projects
Requirements
What you’ll need- Pursuing a technology-related major, including Computer Science, Information Technology, Management Information Systems, Data Science or Analytics, Cybersecurity, or a related field
- Current undergraduate student with junior standing or above by summer 2027, including May 2027 graduates
- Authorized to work in the United States without current or future sponsorship
- Available to work full time, 40 hours per week, for the full 10-week program
- Able to work from one of the listed locations on a hybrid schedule of three days per week in office
- Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- Coursework or project exposure to a programming or query language such as Python or SQL
- Familiarity with AI tools, such as Microsoft Copilot (preferred)
- Structured problem solving and ability to document technical work clearly for non-technical audiences
- Selected interns must complete a background check before the program begins
Benefits
Comp & perks- Elective benefits tailored to the employee's country
- Formal leadership and professional development programs
- On-demand courses
- Financial, physical, and mental well-being seminars and events
- Global Life Empowerment Assistance Program
- Inclusive education and peer-to-peer conversations
- Equitable growth and development opportunities
- Onboarding program with networking opportunities
- Internal, peer-led inclusive communities and activities
- Business resource groups
- Local volunteering events
- Environmental and social initiatives
- Housing may be available in Greenville, SC, for eligible students
