Vendor Solutions Representative

TD SYNNEX

. Serve as the primary point of contact for assigned customers .

Posted 10/25/2026full-timeRemote • Panama, Guatemala, El Salvador, HondurasJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and effective negotiation skills while providing solutions tailored to customer needs. Proficient in data entry, organization, and communication, with the ability to work independently and manage time effectively under pressure.

Highest-signal resume keywords

Customer Relationship ManagementNegotiation SkillsData Entry ProficiencyClear Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Mathematical CalculationsIntermediate Computer Applications Proficiency10-Key SkillsSales ExperiencePre-Sales Support Experience

Soft Skills

Interpersonal SkillsAttention to DetailTime ManagementEmpathyAbility to Work Independently

Industry Keywords

Customer-Facing SalesProduct AlternativesCommercial Terms NegotiationHardware and Software SolutionsEthical Standards

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned customers
Build trusted customer relationships and identify opportunities for relevant products and solutions
Configure, price, quote, and process requests for hardware, software, and services
Educate customers on product alternatives, cross-references, hardware, software, services, renewals, warranty upgrades, consolidations, and other solutions
Grow customer relationships by positioning TD SYNNEX’s product and service portfolio
Negotiate commercial terms, including pricing, freight, return privileges, product substitutions, insurance, and termination provisions
Collaborate with customers, colleagues, and vendors to resolve pre-sales issues
Escalate matters involving credit and engineering when appropriate
Perform additional duties as assigned
Represent TD SYNNEX to customers and advocate for customer needs in sales-related activities
Meet attendance and punctuality standards

Requirements

What you’ll need

High school diploma or equivalent required
Associate degree in Business, IT, or a related field preferred
At least one year of relevant customer-facing sales, pre-sales, account support, or related experience
English proficiency at B2 level or higher
Intermediate proficiency with relevant business and computer applications
Ability to learn new systems and technology quickly
Strong data-entry and 10-key skills
Ability to perform basic mathematical calculations accurately
Clear written and verbal communication skills
Effective negotiation and persuasive selling skills
Strong interpersonal skills and ability to build relationships across cultures and functions
Excellent organization, time management, attention to detail, and problem-solving skills
Ability to work independently with minimal supervision and remain effective under high workloads and deadlines
Sound judgment, empathy, and commitment to ethical and organizational standards
Ability to remain seated or stationary for extended periods
Occasional non-standard hours or overtime may be required
Candidates located in Guatemala, El Salvador, Honduras, or Panama are encouraged to apply

Benefits

Comp & perks

Elective benefits tailored to the employee’s country
Formal leadership and professional development programs
On-demand professional development courses
Financial, physical, and mental well-being seminars and events
Global Life Empowerment Assistance Program
Inclusive education and peer-to-peer conversations
Equitable growth and development opportunities
Onboarding program with networking opportunities
Internal peer-led inclusive communities and activities
Business resource groups
Local volunteering events
Environmental and social initiatives