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Tech Stack
Tools & technologiesCloudFirewallsLinux
About the role
Key responsibilities & impact- Manage and maintain the uptime of server infrastructure
- Set up, manage, and support customer environments
- Work on projects and deliver customer environments
- Provide in-depth technical support to customers
- Further develop the automation platform
- Act as the point of contact for customers with custom solutions environments, including cloud, dedicated servers, firewalls, and load balancers
- Register and analyze issues and gather additional information through targeted questioning
- Provide fast, customer-focused solutions
- Follow up with customers and communicate effectively to improve customer satisfaction
- Develop solutions based on predefined requirements
- Take responsibility for implementation, documentation, and handover
- Monitor and maintain operational infrastructure, including backups, patching, monitoring, offline servers, and maintenance
- Escalate highly complex issues in a timely manner
Requirements
What you’ll need- Passion for IT and desire to continue developing skills in a Linux environment
- Strong written and verbal communication skills
- Dutch is your native language
- Fluent in English
- Excellent spelling and written communication
- Analytical, detail-oriented, and results-driven
- Proactive and willing to take ownership
- Able to work under pressure and remain flexible
- Enjoy working as part of a team
- Experience and interests determine whether you work as a generalist or specialize further
Benefits
Comp & perks- Company car
- Option to lease a bicycle
- Hybrid working policy
- Company events
- Fresh soup, fresh fruit, sparkling water, Ghent coffee, and tea
- Experienced colleagues and onboarding support
- Wellbeing policy with various initiatives
- Extra day of leave on your birthday
- Opportunity to learn and grow
- International, growing company with a driven team
