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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination and order management skills, with a focus on customer service and proactive communication in both Dutch and English. Capable of managing complex deliveries and improving processes through structured and accurate documentation.
Highest-signal resume keywords
Project CoordinationOrder ManagementService DeliveryPRINCE2 CertificationBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementProject CoordinationService DeliveryDocumentationProcess Improvement
Soft Skills
Customer-OrientedInitiativeOwnershipAccurate Working StyleStructured Working Style
Certifications & Qualifications
PRINCE2 Certification
Industry Keywords
ITTelecomTechnologyProject-Based WorkMBO-4 Level
About the role
Key responsibilities & impact- Monitor customer orders from signed offers through final delivery
- Coordinate multiple orders and projects simultaneously
- Plan activities and align them with involved teams
- Purchase connections and other services from suppliers
- Monitor planning, delivery times, actions, and dependencies
- Proactively inform customers about planning and progress
- Collaborate with account managers, engineers, and suppliers
- Identify bottlenecks and ensure corrective action is taken
- Manage larger and more complex deliveries on a project basis
- Document orders, agreements, and changes accurately
- Contribute ideas to improve working processes
- Coordinate customer orders and projects from start to finish
Requirements
What you’ll need- Communicate well in both Dutch and English
- At least MBO-4 working and thinking level
- Preferably several years of experience with service delivery, order management, project coordination, or a similar position
- Experience with project-based work
- Training course or certification such as PRINCE2 is a plus
- Affinity with IT, telecom, or technology is a bonus
- Accurate and structured working style
- Customer- and service-oriented
- Initiative and ownership for results
- Eligibility to work in the country of application
- No relocation package or visa sponsorship available
Benefits
Comp & perks- Annual learning budget of €1,500 for personal development
- Hybrid working from home and offices in Arnhem and Eindhoven
- Equipment budget of €300 every two years
- Possibility to buy or sell extra vacation days
- Good pension scheme
- Paid time for volunteer work through the Giving Back scheme
- Employment for 32 hours per week