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Senior Manager, People Experience – HR
Team Liquid. Own the full HR operations mandate across the US and Canada, including employment compliance, benefits administration, payroll, and EOR relationship management .
Posted 9/25/2026full-timeLos Angeles • California • United StatesSenior💰 $95,000 - $110,000 per yearWebsite
About the role
Key responsibilities & impact- Own the full HR operations mandate across the US and Canada, including employment compliance, benefits administration, payroll, and EOR relationship management
- Serve as a trusted partner to business leaders on workforce planning, talent, and organizational design
- Administer US employee benefits programs, including open enrollment, carrier relationships, and employee support
- Manage 401(k) plan administration, compliance testing, communications, and provider coordination
- Own the TriNet PEO relationship and ensure payroll, benefits, and compliance data accuracy
- Manage the EOR relationship for Canadian employees and oversee compliance, payroll, and benefits obligations
- Maintain SAP SuccessFactors employee records, position management, and compensation data
- Advise on complex US and Canadian employee relations matters, including performance management, grievances, conflict resolution, and investigations
- Ensure compliance with California-specific requirements, including CFRA, PDL, wage and hour regulations, and government filings
- Maintain North America HR policies and employee handbook
- Oversee US employment contracts, onboarding, offboarding, and payroll inputs
- Advise leaders on workforce planning, headcount forecasting, and budget alignment
- Lead organizational design and career pathway initiatives
- Drive performance reviews, promotion cycles, and succession planning
- Provide people data and insights on turnover and engagement
- Lead North American engagement surveys and local action plans
- Deliver culture-building programs and team events
- Partner with ERGs, global DEI initiatives, and Talent Acquisition
- Coordinate comprehensive onboarding experiences
- Coach and mentor managers and guide teams through organizational change
- Coordinate development and leadership training initiatives
- Liaise with facilities to maintain a safe, welcoming, and compliant LA workplace
- Manage local suppliers, vendors, and service providers
- Directly manage one People & Culture Advisor based in São Paulo
- Lead or participate in global People & Culture projects
Requirements
What you’ll need- 8+ years of HR or People & Culture experience
- At least 2 years in a managerial capacity
- Deep expertise in US benefits administration, including medical, dental, vision, and 401(k)
- Hands-on experience with TriNet or a comparable PEO platform
- Experience managing or overseeing an Employer of Record relationship, ideally supporting Canadian employees
- Strong working knowledge of SAP SuccessFactors or comparable HRIS platforms
- Strong knowledge of California and federal US employment law, with familiarity across Canadian provincial employment standards
- Experience handling complex employee relations matters
- Experience supporting workforce planning, organizational design, and talent management initiatives
- Track record of delivering employee engagement, retention, and culture-focused programs
- Experience developing managers and supporting leadership teams
- Comfort using people data and reporting to inform decision-making
- Experience operating in a fast-paced environment
- Bachelor's or Master's degree in Human Resources, Business, Organizational Psychology, or a related field
- Strong communication, problem-solving, and relationship management skills
- Ability to balance operational execution with strategic priorities across multiple stakeholders and time zones
- Must be available to work onsite at the Los Angeles office at least three days per week
- Flexibility to work early hours to collaborate with teams and stakeholders in Europe
Benefits
Comp & perks- Company-provided health insurance
- Paid time off
- Paid holidays
- Retirement-related benefits
- 401(k) plan administration and contributions
- Culture-building programs, team events, and year-end celebrations
- Tailored development or leadership training initiatives