Campground Operations Coach

Team Outsider

. Support and develop General Managers across Team Outsider’s portfolio of campgrounds .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in multi-site operations management, focusing on developing General Managers and enhancing operational performance in the hospitality sector. Proven ability to translate strategic goals into actionable plans while fostering a culture of accountability and high service standards.

Highest-signal resume keywords

Multi-Site Operations ExperienceCampground Hospitality ExpertiseOperational Execution MindsetLeadership DevelopmentPerformance Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CoachingFeedbackProblem-SolvingBuilding TrustAlignment

Industry Keywords

HospitalityFranchiseRetailGuest ExperienceService DeliveryOperational StandardsFinancial PerformanceTeam Member NPSGoogle ReviewsCapability Building

About the role

Key responsibilities & impact

Support and develop General Managers across Team Outsider’s portfolio of campgrounds
Provide subject-matter expertise, operational coaching, and consistent accountability to General Managers
Translate company strategy into daily execution across properties
Drive improvement in Google Reviews, Team Member NPS, and financial performance
Ensure properties maintain clear visions, strategies, priorities, and measurable performance indicators
Develop General Managers through coaching, feedback, and capability building
Ensure the right people are in the right roles with clear expectations and accountability
Strengthen hospitality standards, guest-facing processes, and service delivery
Increase adoption of operating standards, processes, systems, and guest experience expectations
Identify issues, drive solutions, and escalate appropriately
Build trust and alignment across on-site teams and Home Office partners

Requirements

What you’ll need

Multi-site or multi-unit operations experience (hospitality, franchise, retail, or similar)
Experience in campground / RV / outdoor hospitality strongly desired
Experience developing and coaching on-site leaders
Strong operational execution and performance mindset
Experience working in fast-growth or scaling environments preferred
Bachelor’s degree preferred but not required with strong relevant experience
Ability to travel 30% to properties

Benefits

Comp & perks

Flexible work environment with 30% travel to properties
Unlimited PTO
401(k) match
Profit sharing opportunities
Annual free vacation at one of our campgrounds after one year of service
Meaningful work that supports creating unforgettable outdoor experiences