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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise storage technologies, including Block, File, and Object storage, alongside proficiency in backup solutions such as Veeam. Capable of performing hardware maintenance, troubleshooting, and collaborating effectively within technical teams.
Highest-signal resume keywords
Enterprise Storage TechnologiesBackup Solutions (Veeam)Troubleshooting SkillsPhysical Infrastructure MaintenanceSAN/NAS Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Block StorageFile StorageObject StorageS3Fibre ChannelISCSINFSSMBCIFSWindows and Linux Administration
Soft Skills
Good Troubleshooting SkillsAbility to Work IndependentlyTeam CollaborationLogical Problem SolvingWillingness to Learn
Tools & Technologies
VeeamEverpure FlashArray/FlashBladeNetAppDell EMCHitachi VantaraMonitoring Platforms
Certifications & Qualifications
ISO 27001
Industry Keywords
Data Centre InfrastructureVirtualisationIaaSDisaster RecoveryOperational MetricsCapacity MonitoringIncident ManagementService Level Agreements (SLAs)Physical Fitness for Hardware InstallationAustralian Government ISM
Tech Stack
Tools & technologiesDNSFirewallsLinuxNFSSwitching
About the role
Key responsibilities & impact- Monitor storage, backup, and virtualisation platforms
- Install, configure, maintain, and troubleshoot storage hardware and associated infrastructure
- Monitor and respond to alerts, incidents, and service requests, escalating complex issues
- Perform health checks, capacity monitoring, patching, firmware updates, and preventative maintenance
- Administer and support enterprise backup platforms such as Veeam
- Support Block, File, and Object storage services
- Troubleshoot hardware and software issues with vendors
- Perform hardware repairs, replacements, upgrades, and fault resolution
- Install, cable, configure, and maintain physical data-centre infrastructure
- Create and maintain technical documentation and troubleshooting guides
- Report on capacity, performance, availability, backup success, and operational metrics
- Provide storage and backup support to internal teams and customers
- Assist customers with self-managed backup services on the IaaS platform
- Manage incidents and service requests in accordance with SLAs
- Improve operational processes, monitoring, documentation, and administrative tasks
- Collaborate with infrastructure teams across storage, networking, compute, backup, and virtualisation
- Develop capability in SAN/NAS administration, disaster recovery, replication, lifecycle management, automation, and storage solution design
Requirements
What you’ll need- Foundational to intermediate knowledge of enterprise storage technologies, including Block, File and Object storage
- Understanding of S3, Fibre Channel, iSCSI, NFS, SMB, and CIFS
- Experience supporting storage, backup, server, virtualisation, or datacentre infrastructure
- Familiarity with enterprise backup technologies such as Veeam or similar platforms
- Hands-on experience, or willingness to develop experience, installing, cabling, and maintaining physical infrastructure
- Good troubleshooting skills and ability to document and resolve technical issues logically
- Familiarity with Windows and Linux operating systems, including basic administration and troubleshooting
- Understanding of DNS, IP addressing, subnets, routing, and firewalls
- Ability to follow documented procedures and complete scheduled maintenance
- Ability to work independently and as part of a technical team
- Willingness to learn and develop expertise in enterprise storage and backup technologies
- Police/criminal history check prior to employment
- Willingness to undertake national travel, overnight stays, out-of-hours work, and on-call rotation
- Adequate physical fitness to move and install infrastructure hardware
- Ability to work in data centres, server rooms, and operations centres
- Desirable exposure to Everpure FlashArray/FlashBlade, NetApp, Dell EMC, Hitachi Vantara, Veeam, Fibre Channel switching, SAN, virtualisation, IaaS, monitoring platforms, ISO 27001, and Australian Government ISM