IT Systems Administrator – Operations Specialist, MacOS, MDM, Google Workspace

Tech Jobs

. Administer Google Workspace, user accounts, groups, permissions, core productivity tools, and approved SaaS applications .

Posted 11/4/2026contractRemote • California • United StatesMid-LevelSenior💰 $30 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering Google Workspace, managing macOS endpoints through Mosyle MDM, and executing identity workflows including SSO and MFA. Proficient in device lifecycle operations and providing Tier II technical support while ensuring compliance with security standards.

Highest-signal resume keywords

Google Workspace AdministrationMacOS TroubleshootingMobile Device Management (MDM)Tier II Technical SupportEndpoint Security Fundamentals

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT Systems AdministrationUser ProvisioningSSOMFADevice Lifecycle ManagementTicket PrioritizationConfiguration ComplianceEncryptionPatch ManagementAccess Control

Soft Skills

Independent WorkClear Technical DocumentationCoordination Across Teams

Tools & Technologies

Mosyle MDMApple Business ManagerAccess OwlJamfKandji

Industry Keywords

SOC 2ISO 27001ISO 42001Security Audit SupportEnterprise IT Integration

Tech Stack

Tools & technologies

JamfMacOS

About the role

Key responsibilities & impact

Administer Google Workspace, user accounts, groups, permissions, core productivity tools, and approved SaaS applications
Execute onboarding and offboarding provisioning and deprovisioning
Maintain role-based access and accurate access records in coordination with People Operations and Security
Configure and troubleshoot SSO, MFA, authentication, application access, and identity workflows, including Access Owl where applicable
Maintain system settings, licenses, integrations, operational documentation, and standard procedures
Implement approved configuration changes and tool migrations
Administer macOS endpoints through Mosyle MDM and Apple Business Manager, including enrollment, profiles, software deployment, patching, encryption, compliance, and remote wipe
Own device lifecycle operations including procurement coordination, setup, shipment, refresh, returns, secure disposal, and global asset inventory
Provide hands-on Tier II support for employees and contractors
Resolve device, software, connectivity, SaaS, and authentication issues independently
Manage and prioritize support requests, document resolutions, and improve repeatable workflows
Escalate production-infrastructure or complex security matters to their owners
Execute Security-approved endpoint and identity controls
Provide device inventories, configuration records, and access evidence for SOC 2, ISO 27001, and ISO 42001 activities
Assist with access reviews
Support approved Pearson integration activities, including endpoint tooling changes, identity migrations, system configuration updates, documentation, and knowledge transfer
Coordinate with InfoSec, Infrastructure Engineering, and Pearson counterparts while maintaining operational continuity and clear ownership boundaries

Requirements

What you’ll need

Approximately 3–7 years of hands-on IT systems administration or IT operations experience
Ability to work independently as a contractor
Strong MacOS troubleshooting and endpoint management experience
Practical Mobile Device Management (MDM) administration; Mosyle preferred, with Jamf or Kandji relevant
Familiarity with Apple Business Manager
Demonstrated Google Workspace administration, SaaS application management, user provisioning, SSO, MFA, and access control experience
Strong Tier II technical troubleshooting, device lifecycle management, ticket prioritization, and clear technical documentation
Working knowledge of endpoint security fundamentals, including encryption, patch management, configuration compliance, and access review evidence
Comfort supporting a distributed, remote-first organization and coordinating across People Operations, Security, and Engineering
Preferred: Access Owl, basic Bash or PowerShell scripting, Windows administration, security audit support, and enterprise IT integration or migration experience
Must be a US candidate and able to prove US residency

Benefits

Comp & perks

Benefits not included as this is a contract position
Work from home / 100% remote arrangement